Product Analyst - Commercial Excellence

Overview

As a Product Analyst in the Commercial Excellence Product Management team, you will support the product strategy, roadmap and value delivery of Technology & Data Products that enable commercial processes such as Distributor Management and Salesforce Automation.

What you'll do

• Develop an understanding of business goals, market opportunities and customer needs / pain points to inform product recommendations.
• Support the Product Manager in value proposition and business case development through collection and synthesis of data.
• Translate Initiatives and Epics into Features and User Stories.
• Maintain and refine the product backlog, ensuring requirements are clear, acceptance criteria are well documented and the agreed prioritisation framework is applied.
• Build awareness and understanding of the backlog amongst design and software development teams to enable downstream planning, design & development activities.
• Prepare communications on roadmap progress, priorities and upcoming releases.
• Coordinate delivery plans, status and cross-team dependencies.
• Participate in Agile Ceremonies such as Sprint Planning, Backlog refinement and Sprint Reviews.
• Refine user stories and work within the SCRUM team to break down the stories into tasks and size the effort.
• Work collaboratively with design, technical services and data teams to design features and validate the design addresses the requirement.
• Execute tests to ensure the solution meets the business needs.
• Co-ordinate user acceptance testing activities with business stakeholders in the markets.
• Partner with Product Experience teams to define business problems and identify opportunity spaces.
• Work with Product Designers to produce mock-ups and prototypes to demonstrate and test user experiences with end users.
• Capture customer insights, feedback and data to inform product decisions.
• Analyse usage, adoption and performance data and support reviews and retrospectives.
• Support product risk & compliance activities including documentation to support management controls and audit readiness.
• Work with risk and compliance, technical services and engineering teams to remediate security vulnerabilities and compliance gaps.
• Collaborate with business stakeholders to understand the problem space and capture business requirements.
• Partner with Data and Technical Services teams to design and build features.

What you'll need

• Learning agility to be able to quickly understand and analyse complex business processes, with the ability to identify opportunities for improvement and optimisation.
• Experience in requirements definition.
• Experience of having worked on the delivery of solutions in an Agile delivery model.
• Experience in functional design of solutions.
• Interest or foundational knowledge in Customer Relationship Management, Distributor Management and Salesforce Automation solutions.
• Ability to work collaboratively in a matrixed, global environment.
• Clear communication skills and confidence explaining insights and solutions to varied audiences.

Nice to have

• Strong analytical and problem-solving skills, with the ability to analyse and interpret complex data.
• Knowledge of core product disciplines such as design thinking.
• Experience of having worked in the Life Sciences or Consumer Goods Industry.

Details

• Location: Bengaluru Campus 31.