Overview
Lead Call Intelligence product strategy and execution within Weave's Analytics domain, turning call data, transcripts, and AI-generated insights into products for healthcare practices. Partner with engineering, data, design, and go-to-market teams across India and the United States.
What you'll do
- Define the product strategy, roadmap, and measurable outcomes for Call Intelligence.
- Lead customer discovery and translate evidence into product decisions.
- Partner with engineering, data, ML, and design to ship analytics and AI-assisted workflows.
- Improve activation, adoption, retention, and customer-perceived value through instrumentation and experiments.
- Make trade-offs across data quality, model quality, integrations, usability, and speed.
- Align distributed teams through written communication, decision records, and outcome-driven planning.
What you'll need
- 3–5+ years of product management experience.
- Experience owning customer-facing products from discovery through launch and iteration.
- Strong data fluency using SQL, product analytics, dashboards, and quantitative analysis.
- Experience defining product metrics and evaluating experiments.
- Technical fluency in APIs, integrations, data flows, event instrumentation, and AI/ML limitations.
- Strong written and verbal English communication skills.
- Ability to prioritize and drive execution without formal authority.
Nice to have
- Experience building healthcare, healthtech, dental, practice-management, contact-center, voice, or communications products.
- Experience with AI/ML, speech analytics, LLMs, conversational systems, or model-quality evaluation.
- Experience with SMB SaaS go-to-market, pricing, packaging, adoption, or retention.
- Experience working with teams split between India and the United States.
- Strong product sense and a customer-focused approach.
Details
- Based in India.
- Remote role in a distributed team across India and the United States.
- Reports to the Director of Product, Call Intelligence.
Read the full description and apply on the company’s own careers page.