Product Owner, AI Email App

Overview

Product Owner for an AI Email app, working between user needs, model capabilities, and engineering constraints.

What you'll do

• Define end-to-end requirements for AI behavior, system behavior, and user experience.
• Turn model capabilities, evaluation results, and constraints into product and system decisions.
• Make trade-offs across quality, latency, cost, reliability, safety, and UX.
• Collaborate with ML, backend, and client engineers on system design, evaluation, and iteration.
• Define evaluation frameworks using offline metrics, online experiments, and human feedback.
• Identify failure modes to ensure predictable, graceful AI behavior and end-to-end product quality.

What you'll need

• Strong computer science fundamentals and system design skills.
• Solid understanding of modern ML and how AI systems behave in production.
• Comfort reading technical designs and engaging with engineers about architectures.
• Intuition for model limitations, hallucinations, evaluation, and failure modes.
• Significant experience owning complex, technical products end-to-end.
• Hands-on experience with AI-powered, LLM-based products.
• Experience with model evaluation, experimentation, prompting, or AI system iteration.

Nice to have

• Experience shipping AI-heavy consumer products.
• Background as an engineer or highly technical product manager.
• Experience defining evaluation metrics for ML systems.
• Strong intuition for AI UX patterns and failure handling.
• Prior experience in zero-to-one environments.

Details

• Location: Singapore.
• Interview will be conducted via virtual meetings and/or onsite.