Product Testing & Release Analyst, Supply MarketPlace

Overview

Product Testing and Release Analyst supporting testing and release of features for the Supply MarketPlace platform, working with Product, R&D, vendors and Point of Sale partners.

What you'll do

• Assist in project specific testing (e.g., SMP Hotel Expansion) per priorities and requirements assigned by the Project and Product Teams.
• Drive functional and business testing to ensure SMP has access to the right content and inventory.
• Perform Point of Sale and downstream integration testing on all applications and system processes available in a country.
• Work with Product Management to ensure the feature is fit for purpose and work with them to identify and manage risks and issues.
• Design a test plan based on business processes and scenarios with acceptance criteria.
• Identify suitable test data and testing tools to be used during testing.
• Lead a testing bug triage process, assigning the right priority on issues, ensuring all teams work on the highest priority items to ensure timelines are not impacted.
• Assist with risk management and resolve issues that affect release scope, schedule and quality.
• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.
• Ensure Point of Sale Tools and Applications connected to the GBT Supply MarketPlace Platform are routinely certified and ready to adopt all new features.
• Document by Point of Sale Tool and Application, acceptance or not of features, in addition to date of sign-off and successful implementation.
• Supply Product Management to ensure full awareness of the to be released features.
• Supply R&D Teams in collaboration with Product to ensure all features have been developed per original specifications and for the stability of test environments.
• Vendors and other parties powering PoS Tools and Applications connected to the GBT Supply MarketPlace Platform to ensure certification of all changes and awareness of any channel specific dependencies affecting rollout.
• SMP Product Support to ensure their awareness and readiness to offer support on new features, as needed.
• 3rd party GDS and Non-GDS Connectors to ensure timely resolution on issue escalations to their technical teams and excellent operational management.

What you'll need

• Strong experience as a Test Analyst with mandatory travel industry experience.
• Able to work with SMEs, understand business processes and convert them into test plans.
• Logical, structured approach to testing.
• Excellent written and verbal communication skills.
• Strong planning and organizational skills.
• Strong analytical and reporting skills.
• Strong team player with proven people management skills.
• Demonstrates resilience with customer orientation.
• Passion for continuous improvement.
• Ability to identify key issues and enact a mitigation plan.
• Able to work effectively in a complex, diverse, global and fast agile environment.
• Understands technical or professional aspects and continually maintains technical knowledge.
• Analyses issues and breaks them down into their component parts.

Details

• Location: Bangalore, India.