Professional, Quality Assurance Engineering

Overview

As a Senior Automation Engineer, ensure the quality and reliability of Fiserv’s global merchant acquiring platform. Lead quality strategy, automation architecture, system-level testing, and quality assurance for code and configuration across batch systems and API-driven services.

What you'll do

• Lead and expand automation strategy and execution for testing the core merchant acquiring platform.
• Act as a technical authority for QA, partnering with BAs, developers, architects, and tech leads to define quality approaches and test scenarios.
• Design, write, review, and maintain automated test cases for new features and enhancements based on User Story Acceptance Criteria.
• Provide leadership within an Agile/Scrum environment by contributing to sprint planning, reviews, retrospectives, and release readiness.
• Own and drive test planning with BAs and Software Development Engineers.
• Review requirements, specifications, and technical design documents to provide early, actionable quality feedback and ensure testability.
• Architect, enhance, and maintain test automation frameworks for batch processing systems and API-based services.
• Lead and contribute to the BDD framework.
• Oversee and support system, regression, and end-to-end testing to validate critical business workflows.
• Log, track, and manage defects; drive resolution and ensure re-testing closure.
• Drive continuous improvement of testing standards, automation practices, and QA processes across the platform.
• Mentor and guide QA engineers, promoting technical excellence and quality ownership.

What you'll need

• 3+ years of experience in software testing across all phases of the test lifecycle, with strong hands-on automation experience.
• Strong automation and scripting skills, with hands-on experience in Python (PyTest).
• Proven ability to design and build bespoke test automation frameworks and tools.
• Experience generating automated test cases from User Story Acceptance Criteria and integrating them into a BDD automation framework.
• Good knowledge of databases with strong working experience in SQL.
• Solid understanding of system testing, regression testing, and end-to-end validation.
• Hands-on experience working in Agile/Scrum environments and JIRA.
• Familiarity with prompt engineering, LLM-based features, or automation tools.

Nice to have

• Familiarity with CI/CD and SDLC tools such as Jenkins, Rundeck, GitLab, or similar.
• Exposure to cloud-based environments and containerization technologies such as Docker.
• Prior work in payments, banking or regulated fintech with emphasis on auditability, privacy and security.
• Mentoring experience and a pragmatic, customer-focused mindset that balances innovation with operational rigor.
• Ability to ensure ethical AI usage, data governance compliance, and secure handling of model outputs.
• Ability to stay updated with emerging AI technologies and recommend adoption strategies.
• Experience with AI APIs (OpenAI, Azure AI, AWS Bedrock) is a plus.
• Ability to govern responsible AI usage, performance tuning, security, and observability for AI workloads.

Details

• Location: Pune, India.