Professional Services Consultant- EMEA

Overview

Serve as a trusted technical authority for enterprise customers, architecting, deploying, and optimizing solutions across the Zscaler Zero Trust Exchange platform.

What you'll do

• Own the full technical engagement lifecycle for enterprise customers, from discovery and solution design through deployment, adoption, and continuous optimization
• Architect and integrate ZIA, ZPA, ZDX, and the broader Zero Trust Exchange across complex, multi-cloud and hybrid enterprise environments including AI-driven workload scenarios
• Lead Zero Trust maturity assessments, technical discovery workshops, and migration planning sessions with customer and partner stakeholders at all levels
• Guide customers on securing modern identity frameworks, SaaS ecosystems, and AI-powered workflows, translating evolving threat landscapes into actionable, platform-led security outcomes
• Partner with sales, channel partners, and cross-functional teams to deliver high-impact consultancy and deployment services that accelerate customer time-to-value

What you'll need

• 6+ years of experience in customer-facing technical roles, such as Professional Services, Security or Network Consulting, Technical Account Management, Escalation Engineering, or SOC operations
• Hands-on experience deploying and operating Zscaler solutions (ZIA, ZPA, and ZDX) across large-scale, complex enterprise environments
• Strong command of modern identity and access frameworks, including SAML, SSO/IdP integrations, MFA, conditional access, and Zero Trust Network Access (ZTNA) principles
• Solid foundation across networking and security fundamentals, including TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies, and next-generation firewalls
• Working knowledge of AI/ML security concepts, including shadow AI risk, data loss prevention in AI-powered environments, and securing LLM and API-driven workloads

Nice to have

• Hands-on experience securing cloud-native architectures on Azure, AWS, or GCP, including AI/ML pipelines, with practical exposure to SASE, SSE, and converged security frameworks
• Understanding of AI governance, data security posture management (DSPM), and the security implications of enterprise GenAI adoption
• Industry certifications: ZDTA / ZDTE, CISSP, CCSP, or equivalent cloud and security credentials

Details

• Location: Bangalore, India
• Work mode: Hybrid
• Reports to the Senior Manager, Professional Services
• Work shift: EMEA time