Program Manager - Global Expansion

Overview

Lead end-to-end program management for Paytm's international expansion, coordinating multi-country rollouts such as Indonesia and Europe/Luxembourg across internal and external stakeholders.

What you'll do

• Lead end-to-end programme management for international launches (e.g., Luxembourg and European expansion), defining milestones, governance frameworks, and driving operational readiness across internal and external stakeholders.
• Oversee roadmap planning and development delivery for international markets (e.g., Indonesia), aligning engineering, product, and business goals to deliver market-specific solutions.
• Bring together internal engineering, product, legal, finance, risk, and compliance teams alongside external banking, regulatory, and corporate partners to streamline expansion workflows.
• Act as the primary escalation point to troubleshoot operational bottlenecks, technical dependencies, and cross-team friction points, ensuring rapid, smooth execution.
• Establish transparent program tracking frameworks, proactively identify cross-border operational or technical risks, and present actionable mitigation plans to senior leadership.

What you'll need

• 6 to 9 years of strong experience in Program Management, Technical Program Management (TPM), or Product Operations within Fintech, Digital Payments, E-commerce, or fast-growing Global Tech platforms.
• Proven track record of managing multi-stakeholder, international programs from inception to commercial go-live.
• Demonstrated ability to align internal technology/product units with external partners, banking, vendor, or regulatory partners across different geographies.
• Strong understanding of software development lifecycles (SDLC), product roadmapping, API integrations, and digital payment ecosystems.
• Bachelor's or Master's degree in Engineering, Technology, Business Administration, or a related field.

Nice to have

• Hands-on experience with cross-border payments, market launches, or international entity/corporate setup in regions across SEA or Europe.
• PMP, PRINCE2, or Agile Scrum Master certification.
• Familiarity with international regulatory, data privacy, and compliance landscapes in digital financial services.

Details

• Location: Noida.
• Utilize AI-driven productivity tools for automated documentation, meeting summaries, and multi-market status aggregation.
• Implement AI tools for risk analysis, timeline forecasting, and dependency tracking across complex multi-team roadmaps.
• Continuously experiment with AI capabilities to optimize workflow automation, communication channels, and program reporting.