Programme Manager - Enterprise AI

Overview

Programme Manager (Value & Delivery) to measure and evidence the impact of AI adoption across WPP's Enterprise AI programme, owning the data, reporting and analytics that help senior leaders understand adoption and value.

What you'll do

• Manage the recurring cadence of adoption, utilisation and value reporting, ensuring weekly and monthly reporting cycles are delivered accurately and on schedule.
• Track licence utilisation and adoption across the Enterprise AI estate, helping identify optimisation opportunities and supporting investment decisions.
• Maintain benefits and ROI tracking against agreed business cases, ensuring evidence, assumptions and outcomes are clearly documented.
• Coordinate activity across the Enterprise AI opportunity pipeline, tracking progress, dependencies, actions and risks to ensure initiatives keep moving forward.
• Support use-case intake and assessment processes, helping prioritise opportunities and ensuring requests are routed effectively through governance and delivery pathways.
• Oversee the configuration and maintenance of adoption and measurement reporting, including Viva Insights and related analytics platforms.
• Maintain programme governance artefacts, including RAID logs, action trackers, status reports and delivery plans.
• Prepare clear, concise reporting and updates for stakeholders, providing visibility of progress, risks, issues and outcomes.
• Work closely with programme, delivery, governance and business teams to ensure activities remain aligned and focused on measurable value.
• Help identify process improvements and opportunities to strengthen the efficiency and effectiveness of the Enterprise AI operating model.

What you'll need

• Hands-on experience with Microsoft Copilot and Microsoft 365 adoption programmes or digital transformation initiatives.
• Working familiarity with Viva Insights, Power BI and workforce analytics platforms.
• Experience in programme management, programme delivery, business analysis or benefits tracking within a complex organisational environment.
• Proven ability to coordinate multiple activities and stakeholders while maintaining strong attention to detail and delivery discipline.
• Comfort working with data, metrics and reporting, with the ability to validate, explain and challenge information rather than simply present it.
• Strong organisational skills, with experience maintaining reporting cycles, governance artefacts and programme documentation.
• Analytical curiosity and a desire to understand the drivers behind performance, adoption and business outcomes.
• Experience working with reporting and analysis tools such as Excel, Power BI or similar platforms.
• Excellent communication skills and the ability to tailor information for both operational and senior stakeholder audiences.
• A proactive, self-directed approach with the confidence to drive actions, follow through on deliverables and keep programmes moving.
• Strong written communication skills and the ability to produce clear, professional status reporting and programme updates.

Nice to have

• Knowledge of benefits tracking, value realisation or programme performance measurement.
• Microsoft AZ-900, DP-900, PMP, PRINCE2 or similar qualifications.
• Experience working within a global organisation and coordinating distributed teams across multiple regions.

Details

• Location: Chennai, India.
• Hybrid working, with teams in the office around four days a week.