Propulsion Service Engineer (Main Engine and APU)

Overview

Provide 24/7 technical support to Boeing commercial airplane customers, focusing on propulsion systems (main engines and APU) for safe operation and return to service.

What you'll do

• Troubleshoot installed systems on commercial airplanes for maintenance and operations, including ATA 12 Servicing - Routine Maintenance, ATA 71 - ATA 80 Power Plants, and ATA 49 Airborne Auxiliary Power.
• Provide technical, design and informational support for basic production, product support or in-service issues.
• Review Boeing documentation (maintenance documentation, parts lists, component manuals) to identify solutions for in-service concerns and potential future fleet solutions.
• Review drawings and installations to resolve customer questions and concerns.
• Support and/or create basic technical documentation (Fleet Team Digest articles, service letters, drawings, specifications, data sets, design folders, test requirements documents, manuals) per engineering processes and procedures.
• Assist with study and assessment of technology development by gathering data, supporting testing and documenting findings.
• Support review of technical design, analysis and production by reviewing documentation, participating in design reviews and observing tests and audits.
• Assist with investigation of problems to provide engineering design disposition of discrepancies.
• Support and/or lead research on technical, operational and quality issues that cannot be resolved by the customer.
• Assist in designing and/or analyzing interim and final engineering solutions to return airplanes to revenue service.
• Work with and possibly direct cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.
• Assist in developing customer correspondence for continued safe operation and maintenance of equipment.
• Assist in solving problems and supporting fielded hardware and software over the entire product lifecycle.

What you'll need

• Bachelor's Degree in Mechanical or Aerospace Engineering, or Master's Degree in Mechanical or Aerospace Engineering.
• Full-time recognized Bachelor of Engineering or Technology (4 years) with 8 or more years' related work experience, or an equivalent combination of technical education and experience (e.g. Master's and related work experience).

Nice to have

• Additional AME credentials preferred.
• B1/B2 applicable license is an added advantage.
• Experience with systems engineering, engines, propulsion systems, and their installations.
• Extensive troubleshooting on installed systems on commercial airplanes for maintenance and operations - ATA 12 Servicing - Routine Maintenance, ATA 71 - ATA 80 Power Plants, ATA 49 Airborne Auxiliary Power.
• Experience with Boeing 7-series airplanes.
• Experience supporting end users in a customer service role is highly preferred.
• Conversant with aircraft maintenance manuals (AMM and FIM), IPC, WDM, CMM, AHM, and service documentation (FTD, SLs, etc.).
• Experience in system failure analysis, root cause analysis, and troubleshooting on Boeing commercial airplane models.
• Experience handling repair, maintenance and retrofit processes, practices, and documentation.
• Experience handling airplane maintenance and flight operation documentation.
• Knowledge of Airworthiness Directives and related service documents.
• Knowledge of aircraft safety and quality management systems.
• Good verbal and written communication and presentation skills.
• Experience collaborating with multiple team functions.

Details

• Location: Bangalore (campus), India.
• Works 24/7 support; may require occasional off-shift work and off-hours meetings to support the fleet operating 24 hours/7 days/365 days.
• Relocation within India is offered based on candidate eligibility.
• No security clearance required.
• Employer will not sponsor employment visas.
• Not a shift worker (India).