QA Analyst

Overview

QA Analyst within Corpay's Corporate Payments division (Corpay Cross Border line of business), working closely with Development and PM teams to maintain a high level of quality in software systems. The role combines manual testing, AI-assisted quality assurance, and test automation, with a primary focus on functional, integration, and regression testing.

What you'll do

• Participate in story refinement sessions to clarify requirements, identify risks, and propose clear, testable acceptance criteria.
• Analyze business requirements and technical implementations to identify impacted areas and ensure appropriate test coverage across components and integrations.
• Design and maintain QA test artifacts, including Test Strategies, Test Plans, Test Matrices, Test Scenarios, Test Cases, and Test Results documentation.
• Ensure test cases provide full functional, integration, and regression coverage for new features, enhancements, and defect fixes.
• Execute manual and automated test cases covering functional, UI, API, integration, regression, and UAT testing.
• Validate end-to-end business workflows across multiple systems and services.
• Perform backend validation using SQL queries, API responses, and system logs as needed.
• Maintain and update regression test suites based on implemented changes.
• Investigate issues identified during testing or reported from production, and perform root cause analysis using logs, database queries, and system monitoring tools.
• Document defects clearly in Jira with detailed reproduction steps and supporting evidence.
• Work closely with developers and support teams to triage, prioritize, and resolve defects.
• Assist with installation, configuration, and setup of tools and testing environments.
• Verify application deployments and configuration changes across environments, and execute post-deployment validation and smoke testing.
• Communicate testing progress, risks, and results to project stakeholders and management.
• Provide clear test execution reports, defect summaries, and quality metrics.
• Analyze logs and system behavior to identify issues, trends, and improvement opportunities.
• Contribute to the continuous improvement of QA processes, tools, and test coverage.
• Collaborate with the team to expand automation coverage and improve testing efficiency.
• Continuously expand knowledge of the business domain, applications, and backend systems.

What you'll need

• Bachelor's degree in computer science, Engineering, Information Systems, or a related technical field (or equivalent practical experience).
• 5+ years of experience in software quality assurance, testing complex applications and integrations.
• Experience working in Agile / Scrum development environments.
• Strong understanding of software testing methodologies, test design techniques, and defect management processes.
• Experience testing complex applications with multiple services, integrations, and data flows.
• Ability to execute SQL queries to validate data and investigate issues at the database level.
• Understanding of database concepts, including tables, relationships, and stored procedures.
• Experience testing REST / SOAP APIs using tools such as Postman or similar tools.
• Understanding of API request/response structures, authentication mechanisms, and error handling.
• Ability to analyze application logs and system behavior to troubleshoot issues.
• Familiarity with test automation frameworks and automated testing practices.
• Experience using test management and issue tracking tools such as TestRail and Jira.
• Familiarity with CI/CD and deployment tools such as Bitbucket, Octopus, or similar platforms.
• Strong written and verbal communication skills.
• Ability to clearly document defects, test results, and testing progress.
• Ability to collaborate effectively with developers, product owners, and cross-functional teams.
• Ability to leverage AI tools to improve testing efficiency, including test case creation, test data generation, defect analysis, and QA documentation.
• Experience creating effective prompts, reusable AI skills, and workflows that support test planning, execution, automation, and quality analysis.
• Experience using Playwright to automate functional tests and identify opportunities to reduce manual testing effort through practical, scalable automation solutions.

Details

• Location: Chennai (Cross Border line of business).
• Work mode: 5 days in office from the Chennai location.
• Reports directly to one of the QA Managers.