Recruiting Associate Director

Overview

Recruiting Associate Director responsible for end-to-end talent acquisition delivery for a large global account, including strategic development and day-to-day delivery of HR Shared Services.

What you'll do

• Responsible for the strategic development and day-to-day delivery of HR Shared Services, including front office and back office operations, HR dashboards and systems, project and vendor management, continuous improvement, budgeting, and service management, ensuring operational efficiency and adherence to SLAs and OLAs.
• Manage end-to-end recruitment delivery for a large global account.
• Meet or exceed primary and secondary metrics as defined contractually in the client agreement across talent acquisition delivery and across multiple locations.
• Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
• Spearhead strategic initiatives, leading transformation and process reengineering to enhance process effectiveness and efficiency, which in turn lowers HR operational costs.
• Lend extensive process expertise to the Business Intelligence (BI) team during the preparation of global design and localization workshops.
• Mentor and develop operations managers to take up greater responsibilities within the deal and across the organization.
• Develop and deploy process improvement initiatives and process optimization projects within the deal.
• Interact with senior management levels at a client or within Accenture, involving negotiation or influencing on critical matters.
• Exercise wide latitude in decision making and determination of objectives and approaches to critical assignments.
• Manage large complex teams or work efforts at a client or within Accenture, providing overall direction to projects to ensure smooth operations and that client issues are handled with urgency and care.
• Complete transition of new projects smoothly in conjunction with the Mobilization and Transition team and ensure stable operations.
• Utilize reporting tools to determine root cause performance issues and work directly with the Operations team to address issues and provide guidance to stay on course or make course corrections.
• Handle any delivery-related issues or escalations from the client end.

What you'll need

• 18+ years of industry experience
• 10+ years of recruitment experience
• Any graduation; graduate degree
• Knowledge of HR and talent management, recruitment domain
• Proven record of managing large RPO and global recruitment teams
• Knowledge of the end-to-end recruitment process
• Firm understanding of recruitment best practices and challenges of different geographies
• Good client management experience
• Good understanding of Operational Excellence methodologies to improve performance, and active participation in process improvement programs and initiatives
• Email writing skills
• MS Office
• Problem solving skills
• Analytical skills
• Collaborative thinking
• Adaptable to change
• Verbal communication: sentence mastery, vocabulary, fluency, pronunciation
• Customer service skills
• Experience with end-to-end recruitment with domestic and international market candidates

Details

• Location: Bengaluru