Overview
Lead a team of Senior Sales Engineers serving AI accounts (frontier labs, hyperscalers, and AI-native platforms), owning team performance, hiring, development, and regional execution.
What you'll do
- Lead, coach, and develop a team of Senior Sales Engineers, each owning the technical relationship across a portfolio of accounts.
- Set the standard for going deep on how each customer trains, serves, and scales its models and the products built on them.
- Partner with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment, operating 2-3 quarters ahead.
- Take an executive presence role in strategic and high-impact opportunities, providing senior-level stakeholder alignment and technical credibility alongside your team.
- Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression.
- Hire and onboard top talent across ICs, and accelerate ramp through onboarding and enablement.
- Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development.
- Bring deep command of the AI observability market, including the competitive landscape and observability for AI workloads, and use it to shape account strategy and coach your team.
- Drive operational excellence by improving processes, maintaining data quality, scaling evaluation frameworks, and contributing to initiatives that improve team effectiveness and business impact.
What you'll need
- 3+ years of experience leading Sales Engineers and/or frontline leaders in a customer-facing technical organization, with proven ability to manage team performance, develop team members, and scale high-performing teams.
- 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role.
- Proven ability to partner with senior Sales leadership on regional strategy, long-range planning, and forecast alignment as a strategic peer.
- Ability to operate at both strategic and operational levels, balancing multi-quarter planning with day-to-day team execution and priorities.
- Strong cross-functional collaborator with the ability to influence across teams and at senior levels.
- Background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, or observability.
- Demonstrated capability of utilizing AI tooling and scaling it.
- Growth mindset of embracing change and being curious.
- Willingness to travel as needed to support customer engagements.
Details
- Location: California, USA (remote).
- Hybrid workplace.
Read the full description and apply on the company’s own careers page.