Resident Service Site Manager

Overview

Full-time onsite Resident Service Site Manager at a customer LNG facility in Cameron, Louisiana, responsible for the performance and reliability of ABB Medium Voltage drives and motors and acting as ABB's primary representative on site.

What you'll do

• Take ownership of the performance and reliability of ABB Medium Voltage (MV) drives and motors installed at the facility.
• Diagnose complex technical challenges and deliver effective, timely solutions.
• Act as the main point of contact between the customer and ABB.
• Lead maintenance and troubleshooting of ABB equipment with confidence and autonomy.
• Partner closely with the customer to plan and execute maintenance strategies, including outage planning and support.
• Provide expert recommendations on spare parts, system improvements, and long-term reliability.
• Act as a trusted advisor, sharing knowledge, coaching others, and strengthening customer relationships.
• Communicate effectively with customers, vendors, and all organizational levels, including senior management.
• Deliver clear, high-quality service reports and maintain strong communication across all stakeholders.

What you'll need

• Bachelor's degree in electrical, mechanical or technical engineering field with a minimum of 5 years of relevant experience.
• Valid driver's license.
• Authorization to work in the United States.
• Ability to communicate with all levels in the organization, from field technicians to senior management.
• Ability to obtain a Transportation Worker Identification Credential (TWIC).

Nice to have

• Previous site management experience.
• Experience with Medium Voltage drives and power electronics.
• Knowledge of motors, transformers, switchgear, and industrial communication protocols.
• Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation.

Details

• Full-time, based onsite at a customer LNG facility in Cameron, Louisiana (Onsite Resident).
• Work schedule Monday to Friday, 8-hour shifts.
• Work model is onsite.
• Relocation required, within a 1.5 hour commute (Lake Charles, LA recommended).
• Work environment may include working at heights, in varying weather conditions, and around energized systems.