Resource Management Analyst

Overview

Support Huron's Resource Management function by ensuring data accuracy, assisting with pre-staffing processes, and providing analytical and reporting support, working closely with the Resource Management Lead (India).

What you'll do

• Review new and open project opportunities in Salesforce daily to prepare for staffing, verifying that required information is complete and accurate, including attached pricing tools, project dates, and opportunity status.
• Proactively follow up on missing information, inconsistencies, or overdue items.
• Liaise with Project Support teams and Scope Owners to clarify and update opportunity details in Salesforce.
• Ensure project and resource data is captured correctly and consistently, minimizing errors and omissions.
• Load and maintain resource plans and forecasts in Workday based on confirmed project details from Salesforce, ensuring staffing assignments, allocation percentages, project durations, and related resource information are accurate and current.
• Assist with daily administration of resource data and scheduling, including monitoring resource availability (PTO, holidays, and other absences) and ensuring these are reflected in resource forecasts.
• Undertake additional operational tasks in support of Resource Management priorities as they arise.
• Track resource utilization metrics and generate utilization reports, identifying under-utilization or over-utilization and providing relevant context such as project delays, ramp-up time, or planned availability.
• Monitor shadow hours and investment hours recorded on projects across teams, preparing summaries, identifying exceptions, and following up with project owners for clarification when required.
• Support ad-hoc data requests and analysis for the Resource Management Lead and leadership team.
• Apply a practical working knowledge of AI tools to support day-to-day Resource Management activities, such as data summarization, drafting, trend identification, quality checks, documentation, and repetitive task improvement, while validating outputs and following applicable data privacy, confidentiality, and responsible-use requirements.
• Identify opportunities to simplify, standardize, or automate recurring reports and operational tasks, and partner with team members to document requirements, test improvements, and support adoption of efficient ways of working.

What you'll need

• 1-2 years of work experience in business operations, resource management, finance, reporting and analytics, or a similar domain.
• Bachelor's degree in a field related to the position.
• Proficiency in Microsoft Office, especially Microsoft Excel, with comfort working with spreadsheets, data analysis, reconciliations, and basic reporting.
• Working knowledge of Word, PowerPoint, SharePoint, and Microsoft Teams.
• Fair working knowledge of AI tools and their practical application in a business environment, including using AI tools for productivity, summarization, drafting, research support, data interpretation, or workflow improvement, and understanding the importance of validating AI-generated outputs.
• Awareness of responsible AI use, data privacy, information security, and confidentiality when using AI-enabled tools with business information.
• Strong analytical and critical-thinking skills with close attention to detail, with the ability to work with data to identify trends, exceptions, and inconsistencies.
• Excellent written and verbal communication skills, with the ability to work with team members and stakeholders at different levels to gather information and resolve data issues.
• Collaborative and willing to learn, with the ability to work under guidance and independently when required.
• Ability to manage multiple tasks and priorities simultaneously, with a proactive approach to deadlines and follow-up.

Nice to have

• Interest in learning and applying automation or low-code tools.
• Exposure to Microsoft 365 Copilot, Power Automate, Power BI, or similar tools.
• Familiarity with enterprise resource management or professional services automation tools.
• Exposure to Workday and Salesforce (highly desirable).
• Knowledge of ServiceNow or a similar ticketing or workflow system.

Details

• Location: Bangalore, India.
• Position level: Analyst.
• Requires close collaboration with colleagues in the US and flexibility to work during evening IST hours to align with US working hours (until 11:00 a.m. CT).