Junior Manager - Global Reward and Benefits Operations

Overview

Junior Manager in the Global Reward and Benefits Operations team, supporting benefit processes (product allowance, car allowance, health insurance) for European markets, reporting to the Assistant Manager - Global Reward and Benefits Operations.

What you'll do

• Ensure all in-scope reporting activities are completed accurately and on time.
• Regularly review and update Process Steps, Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets and FAQs, make them available to relevant teams, and conduct necessary training.
• Perform all CARM controls and data reconciliations, resolving any issues.
• Review and reconcile vendor invoices within agreed timelines to ensure payments are made as per the agreed SLAs.
• Lead Benefits Purchase Order creation, invoice management and reconciliation, vendor management, report generation and distribution, and query management.
• Find opportunities for process and workflow improvements and drive simplification and efficiency in processes and systems.
• Define, document and improve online and offline benefit processes and ensure a successful annual benefit enrollment for the entire European population.
• Review and update procedures in accordance with new legislation and regulatory requirements.
• Demonstrate strong experience with Workday operations, ensuring required actions are implemented in the system.
• Oversee vendor performance monitoring to ensure optimal outcomes.
• Collaborate effectively with cross-functional teams across Diageo and with vendor teams.

What you'll need

• Strong understanding of HR processes and data management.
• Strong analytical, numerical and problem-solving skills.
• Vendor management skills.
• Employee communication skills.
• Process design skills.
• Methodical, logical, organized and flexible approach to work.
• Excellent English language skills.
• High attention to detail.
• Advanced MS Excel skills, including formulas and pivot tables.
• Experience in process mapping.
• Experience in extracting and reconciling data from various sources.
• Extensive experience in HR and payroll operations or HR and payroll service delivery, process engineering and process simplification.

Nice to have

• Payroll experience.

Details

• Primary location: Bangalore Karle Town SEZ.
• Worker type: Regular.
• Reports to the Manager - Global Benefits Operations (Bangalore).
• Works across multiple regions and time zones.