Retail Operations Manager

Overview

Dyson is seeking a Retail Operations Manager to localize global retail standards for India, manage store operations and inventory, and drive KPIs and retail marketing initiatives across COFO stores.

What you'll do

• Localize global retail operations standards to Indian consumer standards and expectations.
• Launch global initiatives to manage and track store operations in India.
• Act as single point of contact (SPOC) for global retail operations teams.
• Build and manage partner relationships and the model for COFO stores.
• Prepare weekly Purchase, Sale and Inventory reports.
• Lead hiring and manning initiatives and programs.
• Manage inventory replenishment, SAP orders, transfers and GRN.
• Conduct discrepancy analysis and cyclic counts.
• Track KPIs including store traffic, conversion, lead generation and quality, UPT and AVT.
• Track mystery shopping results and action points.
• Build and manage relationships with mall marketing teams.
• Spearhead and monitor key retail marketing initiatives for all stores.
• Build ROI and tracking mechanisms.

What you'll need

• 10 years of experience in global brands store and retail operations for large format retail.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and delegate when appropriate.
• Proficiency with Microsoft Office Suite or related software.

Details

• Location: Gurgaon Office, India.