RR-0392561 – Sr Analyst IIi infrastructure services

Overview

Provide basic technical support for infrastructure services and assist with infrastructure projects, monitoring, troubleshooting, documentation, and daily operations while developing technical skills and knowledge.

What you'll do

• Offer basic technical support in infrastructure services, responding to issues and providing assistance.
• Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
• Assist in monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to meet infrastructure needs and support daily operations.
• Assist in the development of infrastructure documentation, such as incident logs and records.
• Show eagerness to learn and grow in a technical role.
• Develop foundational technical skills and knowledge.
• Follow established best practices and standards in infrastructure service delivery.

What you'll need

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and a basic understanding of technical concepts.
• A continuous learner that stays abreast with industry knowledge and technology.

Nice to have

• An advanced degree in a relevant field.
• Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals.

Details

• Location: Bangalore, Karnataka, India.
• The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.