Sales Advisor

Overview

Sales Advisor role focused on delivering an outstanding customer experience in-store at H&M. You’ll help customers find products, support store operations, and represent the brand positively.

What you'll do

• Welcome customers and guide them through the store to find what they need.
• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with the store team to deliver exceptional service across the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during customer interactions.

What you'll need

• Experience in customer service within fashion, retail, or similar fields.
• Passion for fashion and delivering an exceptional in-store experience.
• Motivation to promote products and drive sales.
• Ability to thrive in collaborative and dynamic environments.
• Strong communication skills, creativity, and curiosity working with store technology.
• Flexibility and an action-oriented approach.

Details

• Location: Navi Mumbai, MH, India.