Sales Engineer, Workspace Security

Overview

Sales Engineer for Workspace Security, supporting MSP/MSSP prospects with product demos, implementations, trials, and technical training.

What you'll do

• Deliver product demonstrations for MSP/MSSP prospects.
• Oversee technical implementation and provide hands-on support.
• Manage trials/evaluations and validate proof of value at scale.
• Share best practices for implementation and troubleshooting.
• Partner with sales and marketing with technical insights for go-to-market.
• Represent the email and collaboration security product at field events.
• Respond to RFEs/RFIs/RFPs/SOW with technical and functional input.
• Develop and deliver technical training for MSP partners.
• Liaise with Products, Engineering, and Support on field priorities and roadmap.
• Track new product releases and train partners accordingly.
• Identify recurring issues and recommend improvements for partner satisfaction.
• Build and maintain relationships with key partner decision-makers.

What you'll need

• Mumbai-based requirement.
• Proven experience in a sales engineering/security engineering/solutions/technical success/technical account management role in the MSP or tech industry.
• Expertise in troubleshooting and resolving email delivery and mail flow issues.
• Strong understanding of email authentication protocols: DMARC, DKIM, and SPF.
• Strong technical presentation and communication skills.
• Excellent communication and interpersonal skills for stakeholder relationships.
• Ability to travel occasionally to meet partners or attend industry events.

Nice to have

• CISSP or other cybersecurity certification.
• Degree in Computer Science, Electrical Engineering, or equivalent.
• Team player spirit and passion for learning.

Details

• Location: Mumbai, MH, India.