Sales Operations Analyst

Overview

Support sales operations for the Red Hat Executive team, with a focus on data quality, reporting, process management, and continuous improvement, working closely with cross-functional stakeholders.

What you'll do

• Own and execute sales operations processes, ensuring data accuracy, quality, and timely delivery.
• Analyze sales data and reporting to identify trends, data gaps, and actionable insights.
• Investigate data integrity issues, identify root causes, and drive appropriate resolutions.
• Collaborate with Sales, Sales Operations, IT, and other stakeholders to understand requirements and deliver effective solutions.
• Develop and maintain dashboards, reports, and analytics to support business decision-making.
• Support CRM data management, governance, and compliance across the sales organization.
• Identify opportunities to simplify, automate, and improve sales processes and operational efficiency.
• Support system enhancements, data migrations, and other sales operations initiatives.
• Leverage approved AI tools and technologies to improve efficiency and productivity.

What you'll need

• Bachelor's degree; an equivalent degree from an accredited university or equivalent experience will also be considered.
• 2–4 years of experience in Sales Operations, Business Operations, CRM Operations, or a related analytical role.
• Experience working with Salesforce or other CRM platforms, including opportunity management and reporting.
• Strong analytical and problem-solving skills, with the ability to work with large datasets and translate findings into actionable insights.
• Understanding of the IT sales lifecycle, Sales Operations, and Route to Market.
• Proficiency with spreadsheets and data analysis.
• Experience with data imports/exports, APIs, or CRM data management tools.
• Strong communication and stakeholder management skills, with the ability to work independently and manage multiple priorities.
• A continuous improvement mindset with the ability to identify issues, recommend solutions, and drive them through to completion.

Details

• Location: Pune, India.