Overview
Accenture is hiring a Sales Prog & Incentive Mgmt Analyst, a vendor master data management subject matter expert who manages complex vendor master activities within the Procure to Pay function.
What you'll do
- Manage end-to-end vendor master activities, including vendor creation, modification, extension, blocking, and deletion.
- Validate vendor information, including banking details, tax information, payment terms, and mandatory documentation.
- Perform duplicate checks and ensure vendor data integrity across ERP systems.
- Handle complex requests, exceptions, and escalations while ensuring adherence to defined SOPs and approval matrices.
- Ensure compliance with internal controls, audit requirements, and data governance standards.
- Act as the primary point of contact for process-related queries, issue resolution, and operational escalations.
- Provide guidance to team members on complex transactions, process exceptions, and policy interpretation.
- Review and update SOPs, work instructions, process maps, and knowledge management documents.
- Support process transitions, knowledge transfer, training, and new-hire onboarding.
- Identify process gaps, root causes, and opportunities for standardization and continuous improvement.
- Monitor SLA adherence, turnaround time, productivity, and first-time-right (FTR) performance.
- Maintain trackers, prepare operational reports, and support periodic performance reviews.
- Ensure timely closure of requests and proactive management of aging items.
- Coordinate with Procurement, Accounts Payable, Finance, Compliance, and business stakeholders.
- Manage queries related to vendor onboarding, banking changes, duplicate records, and master data discrepancies.
- Communicate effectively with global stakeholders and ensure timely resolution of outstanding issues.
- Support internal and external audits by providing accurate documentation and audit trails.
What you'll need
- Any graduation.
- 3-5 years of experience in Vendor Master Data Management or a related MDM function.
- Experience in a global Finance Shared Services, GBS, or BPO environment.
- Exposure to multi-country vendor master operations.
- Experience supporting process transitions, knowledge transfer, and new process implementations.
- Familiarity with automation, reporting, and continuous improvement initiatives.
- Experience mentoring team members and driving quality and productivity improvements.
- Strong knowledge of vendor creation, modification, extension, blocking, and deletion processes.
- Hands-on experience with SAP vendor master data.
- Good understanding of P2P, Accounts Payable, vendor onboarding, and master data governance.
- Strong knowledge of data validation, duplicate prevention, banking detail verification, and compliance controls.
- Experience in SLA management, quality checks, root-cause analysis, and process documentation.
- Intermediate to advanced MS Excel skills.
- Strong analytical, problem-solving, communication, and stakeholder-management skills.
- Ability to handle escalations, prioritize critical requests, and work independently.
Nice to have
Details
Read the full description and apply on the company’s own careers page.