Salesforce Manager, AI & Agentforce Delivery

Overview

Lead AI and Agentforce delivery while managing, mentoring, and developing a technical delivery team. Balance hands-on client project work with people leadership.

What you'll do

• Deliver Agentforce and Salesforce client solutions as an individual contributor.
• Own technical solution design, including agent topics, instructions, actions, automation, deployment, and data structures.
• Manage and mentor technical delivery professionals.
• Provide career guidance, performance feedback, and corrective action when needed.
• Forecast and provide staffing input for the team.
• Lead solution design reviews and maintain delivery standards.
• Support hiring through technical interviews and interview-material updates.

What you'll need

• At least 5 years of hands-on technology solution delivery experience.
• Experience with Agentforce or other generative AI-driven platforms.
• At least 2 years managing or mentoring architects, developers, consultants, or similar delivery staff.
• Experience balancing billable client delivery with team leadership.
• Experience with performance feedback, career development, and corrective action processes.
• Strong communication across technical delivery and people-management discussions.

Nice to have

• Experience facilitating workshops, office hours, or guilds.
• Architect-level certifications.
• Experience forecasting and managing technical-team staffing.
• Agentforce project delivery experience.
• Familiarity with LLMs, prompt engineering, AI orchestration, RAG, and fine-tuning.

Details

• Remote in the United States.
• Travel up to 25% for customer projects and company events.