Salesforce Project Manager

Overview

Lead end-to-end Salesforce implementation projects for enterprise clients, managing scope, schedule, budget, risks, stakeholders and delivery across Agile and SDLC lifecycles.

What you'll do

• Lead end-to-end Salesforce implementation projects across the full SDLC and Agile delivery lifecycle.
• Manage project scope, schedule, financials, risks, dependencies, deliverables, resource planning, and client expectations throughout the engagement lifecycle.
• Drive successful delivery of complex multi-cloud and multi-integration Salesforce initiatives involving cross-functional and distributed teams.
• Serve as the primary point of contact for client stakeholders, facilitating executive-level communications, status reporting, workshops, governance meetings, and delivery reviews.
• Collaborate closely with solution architects, business analysts, developers, QA teams, and leadership to align technical and functional delivery strategies.
• Monitor project health through KPIs, financial tracking, RAID logs, sprint metrics, and delivery milestones while proactively mitigating risks and resolving escalations.
• Lead Agile ceremonies including sprint planning, backlog refinement, standups, retrospectives, and release planning.
• Ensure adherence to Salesforce implementation best practices, governance standards, quality expectations, and delivery methodologies.
• Support solutioning activities including requirements gathering, estimation, roadmap planning, implementation strategy, and change management.
• Participate in pre-sales and business development activities including scoping workshops, statement of work reviews, effort estimation, and client presentations.
• Provide leadership and mentorship to delivery teams, including offshore and remote resources, while fostering accountability, collaboration, and continuous improvement.
• Coordinate deployment readiness, testing activities, UAT support, release management, and production cutover planning.
• Maintain strong client relationships while positioning FormativGroup as a trusted advisor and strategic delivery partner.

What you'll need

• Minimum 5+ years of experience managing enterprise Salesforce implementation projects within consulting or professional services environments.
• Strong experience delivering solutions across Salesforce Sales Cloud, Service Cloud, Experience Cloud, Lightning Platform, and related Salesforce technologies.
• 8+ years of experience leading Agile software delivery initiatives across project, product, or program management disciplines.
• Demonstrated success managing large-scale, multi-workstream, multi-cloud Salesforce programs with complex integration landscapes.
• Experience leading geographically distributed delivery teams, including offshore/onshore delivery models.
• Strong understanding of Salesforce delivery methodologies, release management, SDLC processes, and Agile frameworks including Scrum, Kanban, SAFe, Lean, and XP.
• Experience managing project financials including forecasting, budgeting, utilization tracking, and delivery performance metrics.
• Proven ability to manage executive stakeholders, facilitate difficult conversations, and drive alignment across technical and business teams.
• Strong technical acumen with the ability to understand Salesforce architecture, integrations, APIs, data migration strategies, and platform capabilities.
• Experience working in complex or regulated enterprise environments with an understanding of governance, compliance, and security considerations.
• Excellent communication, presentation, facilitation, and client relationship management skills.
• Ability to operate effectively in fast-paced consulting environments while managing multiple priorities and deadlines simultaneously.

Nice to have

• Active PMP (Project Management Professional) certification.
• Salesforce certifications such as Salesforce Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, or Salesforce Certified Application Architect.
• Scrum Master certification such as CSM, SAFe Scrum Master, or equivalent.
• Familiarity with DevOps tools, CI/CD pipelines, and Salesforce deployment frameworks.
• Experience working with integrations involving MuleSoft, APIs, middleware platforms, or external enterprise systems.
• Experience supporting large enterprise transformation programs across multiple industries.
• Experience with Salesforce Data Cloud, Agentforce, Revenue Cloud, or other emerging Salesforce capabilities.

Details

• Remote role in the United States with potential periodic client travel.
• Applicants must be authorized to work for any employer in the United States; no visa sponsorship is offered.
• Candidates must reside in one of the listed US states or Washington, DC (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, Washington, DC).
• Estimated compensation range: $130,000 — $150,000 USD, plus possible discretionary bonuses, commissions or incentive programs.
• Benefits include medical, dental, vision, 401(k) and paid time off.