Salesforce Solution Architect

Overview

Design authority for Delta Faucet Company's Salesforce ecosystem within the Channel, Experience & Portfolio function of IT, owning the multi-year architecture of the platform and guiding its direction beyond individual projects.

What you'll do

• Own end-to-end solution design across multiple Salesforce Clouds, including object and data model, security and sharing, automation strategy, and integration patterns, balancing near-term delivery against long-term maintainability.
• Translate business strategy into a multi-year platform architecture roadmap, recommend build vs. buy vs. configure, and sequence capability delivery.
• Act as trusted advisor to Sales, Marketing, Customer Solutions and channel partners, challenge requirements constructively, and translate them into technical specifications.
• Guide internal and partner development teams on best practices, data modeling, automation and API integration, and lead design reviews rather than perform hands-on build.
• Provide architectural oversight of third-party delivery partners and systems integrators, validate that proposed solutions leverage out-of-the-box functionality wherever possible, and hold external partners accountable to industry best practices, security protocols and company standards.
• Maintain architecture artifacts and decision records, and establish and enforce standards that minimize technical debt.
• Evaluate new platform capability, including Data Cloud and generative and agentic AI such as Agentforce, and form a defensible point of view on where it creates value while protecting brand, privacy and governance standards.
• Use prototypes and proof-of-concepts, built personally or directed through the team, to de-risk significant design decisions.

What you'll need

• 8+ years working with the Salesforce platform.
• 2+ years as the accountable architect on at least two full-lifecycle, multi-cloud implementations.
• Demonstrated design ownership across at least three of: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, CPQ/Revenue Cloud.
• Deep command of data modeling, security and sharing architecture, declarative automation strategy, Lightning Experience and integration patterns (REST/SOAP, event-driven, middleware).
• Sufficient depth in cross-cloud integration, Apex, LWC and API development to review, challenge and govern the work of developers; hands-on coding is not the primary function of this role.
• Track record of saying no to unnecessary customization and defending that position with business stakeholders and vendors.
• Ability to design solutions that align to long-term business goals and enterprise architecture standards.
• Excellent written and verbal communication skills, with a proven ability to translate technical concepts for non-technical and executive audiences.
• Bachelor's degree or equivalent practical experience.
• Executes responsibilities with limited oversight required.

Nice to have

• Experience as an in-house Salesforce architect at a customer organization or consulting experience in a long-term client engagement.
• B2B, B2C or B2B2C commerce with distributor, dealer or trade-professional channel models.
• Manufacturing or consumer products industry background.
• Experience governing a systems integrator or managed-service partner, including reviewing SOW-driven deliverables.
• Practical exposure to generative or agentic AI on the Salesforce platform, including Agentforce, Einstein or Data Cloud-driven use cases.
• Experience integrating Salesforce with ERP, PIM/DAM or enterprise analytics platforms.
• Architect-track certification such as Salesforce Certified Application Architect, System Architect, or B2B/B2C Solution Architect.
• Commonly held certifications: Salesforce Administrator, Advanced Administrator, Platform App Builder, Platform Developer I.

Details

• Remote position (Delta - Remote).
• Full-time employment.
• Hiring range $103,700.00 - $163,020.00 USD; actual compensation may vary based on experience, education, geographic location and/or skills.