Seasoned AI System Architect-Agentic AI & Conversational AI

Overview

Senior technical architecture role to design and evolve Agentic AI and Conversational AI capabilities for the Anaplan platform.

What you'll do

• Define how intelligent agents interact with users, enterprise data, applications, APIs, and planning capabilities.
• Architect systems for natural-language intent understanding, context, reasoning, retrieval, tool invocation, and multi-step orchestration.
• Design conversational AI architecture for multi-turn dialogues, context preservation, intent understanding, response generation, grounding, and explainability.
• Architect Retrieval-Augmented Generation (RAG) solutions for enterprise knowledge with authorization-aware retrieval and grounding improvements.
• Evaluate and apply foundation models/AI technologies based on requirements (capability, reasoning quality, latency, cost, reliability, routing, structured outputs).
• Work on enterprise-grade concerns including scalability, availability, resilience, observability, security, privacy, governance, and cost.

What you'll need

• 12+ years of experience designing and building sophisticated software systems.
• Substantial exposure to distributed systems, cloud architecture, and modern AI technologies.
• Hands-on experience with Generative AI, LLMs, Agentic AI, Conversational AI, or closely related technologies, ideally from PoC to production.
• Comfort with at least one modern programming language and experience designing APIs, microservices, and cloud-native distributed systems.
• Deep understanding of LLM application architecture, including RAG, embeddings, vector search, prompting, context management, tool/function calling, agent orchestration, and AI evaluation.
• Experience relevant to secure AI architectures, including multi-agent systems and enterprise knowledge systems.

Details

• Location: Gurugram, India.
• Work model: Hybrid.
• Hands-on engineering/coding: approximately 20–30% of the role may involve hands-on engineering and coding.
• Level: Engineer V.