Senior Account Manager - Software Sales

Overview

Senior Account Executive role responsible for new software account development within an established geographic territory and product line, selling safety software solutions to Public Safety Organizations, State and Local Government Agencies, and K-12 School Districts across a multi-state territory.

What you'll do

• Develop a strong understanding of target buying personas, solution offering, and competitive landscape.
• Work collaboratively with the TVPs and ASMs to grow top line sales, territory and account penetration, and portfolio mix by leveraging optimum account assignments and Manufacturing Representative partner coverage.
• Prospect, identify, and qualify new opportunities.
• Build and maintain a healthy pipeline.
• Sell to multiple buyers within an organization.
• Develop and manage a sales forecast and pipeline to exceed annual quotas and goals.
• Actively manage daily territory development, including cold calls, appointments, sales presentations, and proposals.
• Drive account retention and expansion by owning the end-to-end client experience, cultivating long-term relationships, resolving day-to-day customer service inquiries, rapidly executing quote requests, and actively prospecting within assigned accounts.

What you'll need

• Bachelor's degree with 2+ years of experience in sales, customer success, military and/or public safety, OR 4+ years of experience in sales, customer success, military and/or public safety.
• Prior success selling conceptual services to Managers, Directors, and Executive level decision makers in a competitive marketplace.
• Strong proficiency in Salesforce or equivalent CRM systems to maintain funnel hygiene, opportunity forecasting, and account-mapping metrics.
• Proven understanding of state, county, and local government buying behaviors, multi-stakeholder committee dynamics, and formal RFP/RFI procurement processes.
• Self-starter with executive presence who has 5+ years of quota carrying software sales experience, preferably in the State and Local Government marketplace.
• Proven track record of growing sales territories by developing and executing on a strategic sales plan, including direct sales initiatives and collaboration with channel partners and internal resources.
• Prior experience with prospecting, discovery, pricing, quoting, negotiating, and closing deals.
• Experience selling into various customer profiles including 911, Emergency Management, Public Safety, County/City Executive Offices, and K-12.

Nice to have

• Prior familiarity or hands-on experience working with CAD (Computer-Aided Dispatch), RMS (Records Management Systems), or Jail Management Systems.

Details

• Location: Illinois, Remote.
• Travel is 50-75% within the assigned territory (Travel Requirements listed as 25-50%).
• Target base salary range: $120,000 - $140,000 USD; on target earnings: $216,000 - $252,000 USD.
• Relocation provided: None.
• Referral payment plan: Yes.