Overview
Automation Analyst role focused on improving client onboarding through automation, working as the business owner across the automation lifecycle and engaging business and technology stakeholders.
What you'll do
- Review client onboarding activities across environments, batch operations, configuration setup, reference data, and testing workflows.
- Identify manual, repetitive, or high-effort onboarding activities that can be automated.
- Prioritize automation opportunities based on business impact, effort savings, risk reduction, and client benefit.
- Document current-state processes, pain points, and automation requirements for technical delivery teams.
- Partner with Automation Implementation teams to transition opportunities into actionable requirements.
- Act as the business owner throughout the automation lifecycle, providing requirements, use cases, and acceptance criteria.
- Track automation initiatives from intake through development, testing, and deployment.
- Coordinate validation and UAT activities before production rollout.
- Collaborate with Global Client Implementation, Environments, Operations, and Client-facing teams to understand onboarding challenges.
- Build strong partnerships across business and technology teams to gain support and drive execution.
- Represent onboarding automation initiatives in governance forums and working groups.
- Communicate automation progress, benefits, and adoption metrics to leadership and stakeholders.
- Maintain a tracker/dashboard of automation candidates, in-flight initiatives, and completed automations with associated benefits realized.
- Track efficiency gains, reduced turnaround times, and quality improvements resulting from automation.
- Promote adoption of automated solutions and support the retirement of legacy manual processes.
- Continuously identify new opportunities to improve onboarding workflows as processes evolve.
What you'll need
- Strong understanding of client onboarding processes within Global Implementations, Middle Office, or platform environments such as Alpha.
- Experience identifying process improvement and automation opportunities.
- Ability to work effectively with cross-functional teams including Technology, Automation, Implementations, and Environment Management.
- Strong process-mapping, analysis, and documentation skills.
- Ability to translate business processes into clear and actionable requirements.
- Excellent communication, stakeholder management, and organizational skills.
Nice to have
- Experience supporting the Alpha platform, asset management operations, or large-scale client implementation programs.
- Familiarity with environment management, fund setup, and reference data processes.
- Understanding of workflow automation, task mining, and RPA concepts.
- Experience supporting testing cycles such as BUAT, CUAT, and operational readiness activities.
- Exposure to AI-powered productivity tools, automation platforms, workflow orchestration tools, and other emerging technologies.
Details
- Location: Hyderabad, India.
Read the full description and apply on the company’s own careers page.