Senior Analyst - Finance & Accounting

Overview

Senior Analyst role in Finance & Accounting managing the fiduciary accounting of an assigned portfolio, covering collection and settlement of premiums and claims with clients, insurers and third-party agents.

What you'll do

• Ensure timely delivery of routine tasks on the assigned accounts and portfolio.
• Handle accounts with highest proficiency as per fiduciary procedures and maintain accuracy.
• Maintain minimum productivity standards.
• Liaise with clients and insurers.
• Carry out debt collection and outward credit due to the account holder.
• Drive key KPI financial metrics such as unmatched cash and income exposure.
• Respond to queries within 24 hours or earlier, referring technical queries to a senior member.
• Perform credit control activities, including legacy, collection of inward premium, reinsurance recoveries and inter-company reconciliation.
• Reconcile cash received, seeking support where technical involvement is needed.
• Use insurance policy details for reconciliation fundamentals.
• Ensure adherence to policies, procedures and SOPs.
• Review the process manual and seek clarity where required.
• Drive unallocated cash numbers down and escalate when a challenge is foreseen.
• Keep up-to-date notes on outstanding revenue balances.

What you'll need

• Graduate degree (Commerce preferable).
• 18-36 months of experience in operations in financial services or offshore processing organizations.
• Knowledge of general insurance principles, terminologies, and insurance process flow, with the ability to speak to them convincingly.
• Knowledge of credit control.
• Advanced Excel knowledge.
• Basic maths understanding.

Nice to have

• Knowledge of insurance-related credit control or insurance background.
• Analytical ability.
• Verbal and written communication skills.
• Planning and organizing skills.
• MS Office skills with Excel proficiency above basic.
• Precision-based approach.

Details

• Location: Mumbai - Hiranandani.
• Expected to be in the local office or working onsite with clients at least three days per week, with at least one anchor day per week for office-based teams.
• All benefits as per the location HR policy apply.