Senior Analyst, HR Operations (EMEA Shift)

Overview

Provide strategic and operational leadership for HR Operations across EMEA & UK, shaping how HR services are designed, delivered, and continuously improved across the employee lifecycle.

What you'll do

• Lead the HR Operations strategy and roadmap across the employee lifecycle (onboarding, offboarding, and transitions), aligned with HR and business priorities.
• Drive large-scale HR Operations and transformation programs that improve employee experience and operational efficiency.
• Partner with HR leadership, HRBPs, COEs, and senior business stakeholders to shape service delivery models and influence decisions.
• Define and govern HR operations metrics, dashboards, and service SLAs; present insights and recommendations to senior leadership.
• Lead the evaluation, adoption, and optimization of HR technology and automation platforms (Workday, ServiceNow), partnering with IT and vendors.
• Own compliance and risk management for HR processes, ensuring adherence to HR policies, EMEA regulatory requirements, and internal guidelines; lead audit readiness.
• Establish escalation frameworks and service standards to ensure timely, high-quality support for employee queries and HR requests.
• Champion continuous improvement and best practices, benchmarking against industry standards and scaling solutions across regions.
• Coach and mentor Analysts and Specialists, build team capability, and contribute to talent development and succession planning.
• Manage cross-functional projects, budgets, timelines, and stakeholder communications for strategic initiatives.

What you'll need

• Bachelor's degree (or equivalent) with a minimum of 5-8 years of related experience, OR an advanced degree (e.g., MBA with specialization in Human Resources) with a minimum of 5 years of related experience.
• Extensive experience in HR operations, HR Operations, or shared services, including leading programs or teams.
• Strong communication and stakeholder management skills, including engagement with senior leadership.
• Hands-on experience with HR systems (e.g., Workday) and Microsoft tools.
• Ability to work the EMEA Shift (12:30 PM – 09:00 PM IST) and support employees and stakeholders across EMEA regions.

Nice to have

• Experience working in matrix or multinational environments.
• Proficiency in any foreign language (written and spoken).

Details

• Location: Pune, India.
• Working hours: EMEA Shift, 12:30 PM – 09:00 PM IST.