Senior Analyst - Procurement

Overview

Provide day-to-day procurement operations support across Coupa transactions, supplier enablement, contract administration, reporting, and audit support, working with business users and suppliers across a distributed team.

What you'll do

• Process and oversee purchase requisitions in Coupa in line with procurement policies.
• Review supplier requests, support supplier enablement, and provide end-user guidance.
• Perform due diligence for new and existing suppliers, including supplier background checks, compliance verification, and documentation collection, coordinating with business owners to validate required information.
• Coordinate contract workflows, renewals, and request intake through Planner Board and LawVu.
• Resolve routine queries from business users and suppliers, escalating complex issues promptly.
• Follow Standard Operating Procedures, maintain process documentation, and ensure audit compliance.
• Execute process deliverables as required by the process, ensuring error-free processing.
• Execute approved master data changes and assess impacts across systems and processes.
• Engage stakeholders to clarify requirements, set expectations, and address concerns with the Operations Manager.
• Identify continuous improvement opportunities and recommend practical action plans.
• Escalate issues without delay to the Operations Manager and suggest action plans to resolve them.
• Provide accurate, timely information to support external, internal and client audits.
• Review documentation, identify exceptions, and escalate potential compliance issues.
• Maintain data accuracy and integrity in Coupa, including supplier records, transaction coding, and procurement documentation.
• Produce recurring reports and compliance documentation to support governance, operational metrics, and business reporting.
• Support internal, external, and client audits through evidence collection and process traceability.

What you'll need

• B.Com, M.Com, or MBA, or equivalent work experience may be considered.
• 7 to 8 years of relevant experience in procurement, finance, supply chain, or a related discipline.
• Working knowledge of procurement, accounts payable, contract administration, or related business operations.
• Strong data-entry, organizational, and quality-control skills in a high-volume environment.
• Proficiency in Microsoft Office, particularly Excel, for analysis, reporting, and documentation.
• Fluent English with clear written and verbal communication; comfortable working with US-based stakeholders across time zones.
• Customer-service mindset with responsive, professional, and solution-oriented support.
• Ability to balance multiple tasks, manage competing deadlines, and remain flexible in response to changing business priorities.
• Problem-solving orientation with ability to work through routine issues independently while recognizing when escalation is appropriate.
• Quick learner who can adapt to new systems, processes, and business priorities.

Nice to have

• Experience with Coupa or another procure-to-pay/eProcurement platform.
• Exposure to Microsoft Dynamics 365 or another ERP environment, particularly supplier or invoice data workflows.
• Procurement experience (preferred but not required).

Details

• Location: Bangalore.
• Availability to work aligned with US Eastern Time Zone hours.
• Full time, permanent contract.
• Remote, distributed team.