Senior Associate – D365 F&O-GCC-Advisory-Gurugram

Overview

Senior Associate in PwC's business application consulting practice, specialising in Microsoft Dynamics CRM, to configure, customize and integrate Dynamics 365 solutions that help clients optimise operational efficiency and meet strategic objectives.

What you'll do

• Configure and customize the MS D365 CRM platform to deliver scalable, maintainable solutions.
• Design and develop custom components and extensions using platform-specific tooling and languages.
• Build and secure integrations with upstream and downstream systems via REST/SOAP APIs and middleware.
• Establish and manage environments, source control and CI/CD pipelines; enforce branching, code quality and release practices.
• Define and meet non-functional requirements including performance, scalability, reliability and security; perform tuning and guardrails.
• Produce clear technical documentation: solution designs, API/interface contracts, data dictionaries, deployment guides and operations runbooks.
• Ensure quality through unit and integration testing, automated test coverage where applicable, peer code reviews and structured defect triage; support UAT.
• Collaborate closely with functional consultants, data engineers, UX and change management to drive adoption and measurable business outcomes.
• Mentor junior engineers and contribute to internal accelerators, reusable assets, coding standards and best practices.
• Advise clients on platform roadmaps, release impacts and optimization opportunities across adjacent tools.

What you'll need

• Knowledge of Microsoft Dynamics 365 Online Application (Sales or Service) modules.
• BE/BTech/MTech education qualifications.
• Experience in customization and extension of Dynamics 365 CRM using JavaScript, web resources, etc.
• Experience in server-side customization using C# and .NET assemblies.
• Experience with JavaScript and frameworks such as Node.js and Angular.js.
• Experience with plugins and workflows.
• Experience with integrations (Informatica and Web API).
• Experience with Power Automate / Azure Functions.
• Experience with Portals / Power Pages.
• Experience with batch jobs.
• Experience with pipeline deployments and server administration.
• Experience with Microsoft Azure services and API integration.
• Experience with data migration via tools or MS Dynamics features.
• Mandatory skill set: D365 F&O (D365 Finance and Operations).
• Years of experience required: 4 to 7.
• Strong interpersonal and communication skills.
• Commitment to high-quality delivery.

Nice to have

• Preferred skill set: MS Dynamics CRM Technical consultant.

Details

• Location: Gurugram Novus Tower.
• Visa sponsorship: No.
• Government clearance required: No.
• Job posting end date: September 14, 2026.