Senior Associate, Program Manager, Consumer Banking Group

Overview

Senior Associate Program Manager for Platform projects within the Consumer Banking Group, leading delivery of strategic platform initiatives and enhancements.

What you'll do

• Oversee portfolio project tracking, monitoring, and governance.
• Support strategic and annual planning with roadmaps, operating plans, and quarterly reviews.
• Create and manage project plans, monitor progress, and resolve risks/issues through escalation.
• Manage budgeting, forecasting, and cost tracking across programs.
• Publish MIS dashboards and executive reports with data-driven insights.
• Partner with business, product, technology, finance, and operations teams for delivery alignment.

What you'll need

• 9+ years of experience in financial services/banking, preferably retail banking development management.
• Program/project management experience in financial services, focused on platform development or large-scale technology projects.
• Experience managing projects using both Waterfall and Agile methodologies.
• Strong understanding of consumer banking products, services, and customer journeys.
• Risk management and regulatory compliance understanding for banking sector.
• Experience with digital transformation, API integrations, and emerging technologies with an AI mindset.
• Knowledge of mobile and net banking product management with exposure to core banking platform.

Details

• Location: Regional Office Mumbai.
• Employment: Full time.