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Senior Atlas Data Analyst

Gainsight
NewPosted today

LOCATION

Hyderabad · Hybrid

EXPERIENCE

3 - 7 Years

TYPE

FullTime

SKILLS REQUIRED

Data AnalysisExcelData CleansingStakeholder ManagementSubscription Revenue Analysis

Job description

Overview

Senior Atlas Data Analyst on the Atlas-Sales team, reporting to the Director, Commercial Analytics & Insights. Underpins Atlas managed services commitments with a quantitative foundation by reconstructing renewable bases, building baseline performance methodologies, and delivering QBR analytics.

What you'll do

  • Issue and lead the Atlas Diagnostic Data Request call; normalize, deduplicate, and reconcile accounts, contracts, and opportunities across disconnected customer systems; assign a data confidence rating that gates commercial pricing
  • Break renewal performance into resolution, close, and conversion drivers; decompose erosion into customer loss, product loss, and downsell net of upsell; benchmark the customer against itself over time and against peer comparators
  • Build the parity performance rate scoped to geography, segment, and motion against which the do-nothing case and Atlas performance fee will be measured; document the methodology to survive first invoice; defend it against customer finance challenge
  • Supply throughput, volume, and segment inputs that drive the capacity and cost-to-serve model for the Solution Design Architect; test AI autonomy assumptions against actual action volumes in the customer data
  • Transfer data findings, lineage, joins, exclusions, and known defects to Forward-Deployed Engineering so implementation does not restart discovery
  • Translate renewal reporting requirements into the customer's reporting console; maintain the standard forecasting roll-up across the delivery team
  • Deliver QBR analytics on cadence, applying the agreed methodology consistently across reporting periods

What you'll need

  • Bachelor's degree (or equivalent experience) and/or 8 years of related experience
  • 3–7 years in sales and renewal analytics, renewals operations, or quantitative consulting
  • Advanced Excel: builds, audits, and defends multi-source reconciliations and cohort analyses without a template
  • Proven experience producing defensible results from imperfect, incomplete third-party data
  • Working knowledge of subscription and recurring revenue mechanics: ARR, GRR/NRR, contract term structures, auto-renewal, downsell, expansion
  • Ability to explain a methodology to a skeptical finance counterpart and hold the position under challenge

Nice to have

  • Direct experience in renewals, customer success, or subscription revenue operations
  • SQL and direct experience querying commercial data warehouses
  • Data preparation platforms (Alteryx, dbt, or equivalent) for repeatable, re-runnable analysis
  • BI tooling to an executive readout standard: Power BI, Tableau, or equivalent
  • Salesforce and Gainsight familiarity sufficient to interrogate source data and maintain opportunity hygiene
  • Exposure to performance-based or gainshare commercial structures and the baselining they require

Details

  • Full-time, hybrid, based in Hyderabad, India
  • Limited travel, with occasional attendance at diagnostic kickoffs and executive readouts

Read the full description and apply on the company’s own careers page.

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Senior Atlas Data Analyst