Senior Specialist - Data Analytics & Insight

Overview

Business Analyst in the Casualty Risk Consulting team within the Knowledge Services function, delivering claims analytics, reporting and automation for clients, program managers and carriers/TPAs.

What you'll do

• Support Casualty Claims reporting by updating loss data and ensuring the accuracy and timeliness of reports.
• Take full ownership of gathering, standardizing and transforming claims data to create insightful dashboards using Power BI and Excel.
• Identify automation opportunities and design and implement automated solutions.
• Automate recurring reporting and data preparation tasks.
• Work on practice development initiatives to expand team capabilities, enhance service offerings and strengthen the consulting practice.
• Support with data quality checks and issue resolutions.
• Extract data from multiple sources such as external systems, databases, flat files and APIs.
• Leverage in-house AI tools and solutions to optimise day-to-day claims reporting and workflows.
• Maintain regular and effective stakeholder communication to gather requirements and resolve queries in a timely manner.

What you'll need

• Bachelor's degree in Engineering, Statistics, Mathematics, Computer Applications, Business Analytics or similar discipline.
• 4 - 6 years of professional experience in claims and analytics.
• Ability to interpret data and generate actionable insights that drive business strategies and enhance claims performance.
• Insurance domain experience across casualty coverages, with a deep understanding of claims data and the claim lifecycle.
• Technical skills: Excel, Power BI, Power Query and VBA, with experience in data transformation, modelling and visualization.
• Proficient in Python for data extraction, transformation, automation, analytics and reporting.
• Experience using AI-powered solutions for data processing, information extraction, workflow automation, intelligent document analysis and generating actionable insights, with the ability to integrate AI capabilities into existing business and data workflows.
• Great communication, stakeholder management and project management skills.
• Strong analytical, strategic and problem-solving skills, with the ability to identify and resolve data discrepancies, ensure data integrity and accuracy, and present insights through clear visual storytelling.

Nice to have

• Certification in AIC, AINS, ARM or equivalent in insurance domain.
• Insurance or Casualty Claims domain knowledge.
• Highly organized and able to manage multiple priorities and tight deadlines without compromising quality.
• A passion for innovation and a willingness to explore and leverage in-house AI solutions that support greater business growth.
• Combine analytical thinking, problem-solving and collaboration to improve performance and support better business decisions.

Details

• Location: Mumbai (Hiranandani).
• Hybrid work arrangement: minimum of three days per week on site in the office.
• Office-based teams identify at least one anchor day per week on which the full team is together in person.