Overview
Lead the end-to-end delivery of complex customer-facing cloud projects, from planning through closeout, within established scope, budget, timeline and quality requirements.
What you'll do
- Lead end-to-end delivery of complex customer-facing projects within established scope, budget, timeline and quality requirements.
- Drive project performance from initiation through closeout with a focus on customer satisfaction, operational excellence and business objectives.
- Develop and manage project plans including resource allocation, task prioritization, scheduling, budget oversight and milestone tracking.
- Proactively identify risks, implement mitigation strategies and take corrective actions to keep projects on track and aligned with financial and operational goals.
- Serve as the primary customer and stakeholder liaison, building relationships and ensuring consistent communication throughout the project lifecycle.
- Manage customer expectations, resolve escalated issues, provide regular status updates and align cross-functional teams with customer requirements and strategic objectives.
- Lead, coach and develop high-performing project teams, overseeing talent selection, performance management, career development, employee engagement and compensation processes.
- Foster a culture of accountability, collaboration and continuous improvement while ensuring effective day-to-day operational management.
- Partner with technical, clinical and operational teams to oversee integration, installation and delivery of products, services and solutions at customer sites.
- Ensure all technical, regulatory, compliance and operational requirements are met, capture lessons learned and implement best practices to enhance future project delivery and customer outcomes.
What you'll need
- Minimum 7 years of experience with a Bachelor's degree, OR minimum 5 years of experience with a Master's degree, in areas such as Project Management, Customer Service or equivalent.
- Cloud product experience.
- PACS experience.
- Experience with regulatory compliance, change management, data analysis and interpretation, stakeholder management, strategic planning, KPI management, budget management, and driving continuous improvement in project management processes.
Nice to have
Details
- Location: United States, remote based.
- Field role: work is generally performed at customer or supplier locations.
- Travel nationally up to 25%.
- Must be able to perform the stated minimum physical, cognitive and environmental job requirements with or without accommodation.
- US work authorization is required; the company will not consider candidates who require visa sponsorship now or in the future.
Read the full description and apply on the company’s own careers page.