Senior Consultant Salesforce

Overview

Senior Consultant responsible for technical leadership in TTEC Digital's Salesforce practice, covering pre-sales, solution design, implementation, and team coaching.

What you'll do

• Lead client requirements elicitation on product functionality and system architecture.
• Perform gap analysis and propose architecture designs.
• Review technical and functional solutions, estimates, and delivery plans.
• Review technical design, integration, development, configuration, customization, and documentation.
• Translate solution components for junior team members and monitor their development.
• Monitor solution delivery after development.
• Collaborate across teams and deliver results across multiple projects.

What you'll need

• 8–12 years of experience in the Salesforce ecosystem.
• Engineering graduate with a proven software engineering track record.
• Expert understanding of Salesforce implementation consulting, design, configuration, development, and support.
• Experience with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
• Skills in administration, configuration, Apex, Visualforce, APIs, data loader, and Lightning.
• Experience with Agile methodology and running Scrum forums.
• Strong verbal, written, presentation, interpersonal, and time management skills.

Nice to have

• Salesforce Platform Developer 1 and 2 certifications.

Details

• Location: Hyderabad, India.