Senior Content Specialist

Overview

Content Infrastructure Owner role responsible for managing the evolution of tools by designing exit strategies from existing utilities into a core set of capabilities for all teams across the Content Operations organisation.

What you'll do

• Review technology and identify the most efficient mechanisms to support activity in scope.
• Assess interactions between Content teams and handoffs between Content Masters for mastered data to identify process disconnects and generate additional automation opportunities.
• Work with the tools/UI person to ensure deployed UI minimises any kind of process gaps.
• Deploy capabilities into Content Production and continuously evolve capabilities.
• Own strategy, design, business requirements, feature tradeoffs and release scheduling for a set of propositions, products or services.
• Gather and prioritize stakeholder feedback and understand customer needs to drive innovation and increase operational adoption.
• Develop comprehensive product definitions, concept proposals and business cases which result in marketable products and services.
• Take part in budgeting activities and development of 3rd party partnerships.
• Develop knowledge of functionality across the wider Content organisation.
• Review current capabilities to ensure quality is being maintained.
• Define and own parameters to report the effectiveness of tools and the function they perform.
• Define and report on KPIs to assess status of tools in scope for stability and resilience.
• Provide specialist consulting advice to senior and middle management to solve complex business issues.
• Provide input to management on strategy and direction of the Content function.

What you'll need

• BSc in Mathematics, Computer Science or Physics, or 10+ years of financial markets and operations expertise, with demonstrated success in data operations and management.
• At least 5 years of leadership experience with a proven track record of attracting, developing and retaining talent.
• Experience delivering transformational changes in a customer and product led setting.
• Ability to strategize the delivery and implementation of business cases.
• Ability to prioritize tasks in a high-pressure environment.
• Ability to effectively communicate and present to senior executives.
• Understanding of coding and ability to generate code (Python, SQL), and use of AI Agents.
• Expert user of MSFT products and LSEG products/tools.
• Strong leadership abilities and behaviours including accountability, collaboration and partnership, strategic thinking, talent development and effective communication.
• Excellent interpersonal and team skills.
• Outstanding presentation and communication (both written and verbal) skills.
• Ability to interact knowledgeably and confidently across all aspects of the business and with stakeholders.
• Ability to challenge the status quo and offer solutions.
• Accomplished at working across borders in a culturally diverse organization.
• Proven ability to influence cross-functional teams without formal authority.

Details

• Career stage: Manager.
• Works independently with guidance in complex situations.