Senior Engineer (HVAC, Chiller, Troubleshooting)

Overview

Senior Engineer role in HVAC field service, responsible for meeting AMC and service operations requirements through hands-on field experience with chillers.

What you'll do

• Render service support for HVAC AMC and warranty customers and satisfy their needs.
• Perform hands-on field service on HVAC chillers, electrical and mechanical systems.
• Maintain RT/TAT, PM adherence and FTR to achieve cost reduction.
• Attain appreciation letters towards customer satisfaction.
• Handle breakdown calls and compressor overhauling / hi-skill jobs for Hyderabad.
• Implement predictive analysis and new service.
• Execute LNM timely for revenue generation.
• Monitor and groom team working through associates/third party.
• Be self-motivated and take initiatives.
• Achieve customer satisfaction by improving RT/TAT and PM adherence.
• Maintain relationships with key influencers and decision-makers in customer organizations to generate revenues through PSA/L&M.
• Constantly upgrade knowledge of new technologies in chiller systems, such as screw and centrifugal chillers.
• Manage a team of engineers and technicians, supporting them on technical aspects to resolve customer queries and issues at sites.

What you'll need

• Diploma or B.Tech.
• 3-8 minimum years of experience in the HVAC&R industry with a service profile.
• Knowledge and hands-on experience in screw and centrifugal chillers.
• Knowledge of electrical systems.
• Good communication and presentation skills.
• Knowledge of MS-Office.
• Skill to manage a team of engineers and technicians.