Senior Engineer, Service Engineering & Automation

Overview

Senior Engineer for Service Engineering & Automation, owning automation and lifecycle management of hybrid/private cloud solutions and serving as a subject-matter contact for hosting service issues.

What you'll do

• Lead end-to-end design, implementation, and lifecycle management of automated solutions.
• Replace manual deployment processes with zero-touch automated workflows.
• Provide advanced engineering support and root cause analysis for automation platform issues and infrastructure state consistency.
• Deploy, maintain, and manage hybrid cloud or dedicated on-prem solutions across the company’s PoPs.
• Support complex troubleshooting for customer solutions and shared platforms.
• Collaborate across engineering teams and escalate/coordinate to resolve delivery-impacting technical issues.

What you'll need

• At least 6 years of experience deploying, configuring, and managing virtual and/or cloud infrastructures.
• Expert-level fluency in infrastructure automation scripting/programming.
• Hands-on configuration management tool experience (Ansible, SaltStack, Puppet, or Chef).
• Hands-on version control and CI/CD pipeline architecture experience.
• Expert-level understanding of Linux OS and system administration.
• Experience with cloud management tools like CloudStack or OpenStack (or similar).
• ITIL framework awareness and excellent English language skills.

Details

• Role includes rotational on-call shifts for 24/7 support coverage.
• No travel required.