Senior Events Operations Manager

Overview

Armada is hiring a Senior Events Operations Manager to run the logistical, technical, and operational foundation behind its global events portfolio across the Americas, EMEA, and APAC.

What you'll do

• Manage end-to-end operations for third-party conferences, owned experiences, field programs, executive engagements, and internal events.
• Build detailed workback plans, run-of-show documents, staffing plans, production schedules, and contingency plans.
• Oversee registration, attendee communications, F&B, AV, production, transportation, security, and on-site execution.
• Support executive and VIP logistics, including travel coordination, briefing materials, green rooms, rehearsals, handlers, and on-site movement.
• Serve as a calm, decisive on-site lead who anticipates issues, resolves them quickly, and protects the guest and executive experience.
• Build and maintain operational systems: intake, briefs, approval workflows, calendars, templates, checklists, and service standards.
• Maintain a single source of truth for event dates, owners, budgets, milestones, executive participation, content needs, and cross-functional dependencies.
• Create scalable processes that ensure consistency across regions while allowing for local adaptation.
• Partner with Marketing Operations to improve event technology, registration systems, lead capture, data hygiene, integrations, and reporting workflows.
• Own budget tracking, purchase orders, invoices, accruals, reconciliations, and forecasting in partnership with Finance and program owners.
• Lead vendor sourcing and management across agencies, venues, production, audiovisual, fabrication, hospitality, transportation, gifting, and staffing.
• Support contract negotiations, scopes of work, change orders, payment schedules, insurance, permits, and compliance.
• Track inventory, assets, signage, collateral, and shipping logistics to reduce waste and improve reuse.
• Maintain risk, safety, and contingency standards for global events, escalating decisions at the right time.
• Partner with Field Marketing, Corporate Marketing, Sales, Executive Operations, Communications, Product Marketing, People, Finance, Legal, and Procurement to deliver aligned programs.
• Run clear planning cadences, document decisions, surface risks early, and ensure stakeholders understand ownership, deadlines, and next steps.
• Ensure attendee and engagement data is accurate, timely, and connected to the right systems to support pre-event targeting and post-event follow-up.
• Create post-event recaps capturing budget performance, attendance, engagement, operational learnings, and recommendations for continuous improvement.

What you'll need

• 8+ years in event operations, experiential production, or event marketing in a fast-paced B2B environment.
• Proven experience managing complex events end-to-end, including executive programs, conferences, field events, internal meetings, and multi-vendor productions.
• Exceptional project management skills with mastery of timelines, budgets, logistics, documentation, and cross-functional coordination.
• Experience managing agencies and vendors, including scopes of work, contracts, production schedules, invoices, and on-site teams.
• Strong financial discipline and comfort owning detailed budget tracking, forecasting, reconciliation, and procurement workflows.
• Clear, proactive communication style and the judgment to know when to solve independently and when to escalate.
• Ability to stay composed under pressure, shift priorities quickly, and maintain a high bar for detail and guest experience.
• Willingness to travel frequently, including internationally, and work early mornings, evenings, and weekends during event cycles.

Nice to have

• Experience supporting a global event portfolio across the Americas, EMEA, and APAC.
• Familiarity with event platforms, project management tools, CRM/marketing automation systems, and lead capture integrations.
• Experience producing executive briefing centers, customer advisory boards, sales kickoffs, or large-scale flagship events.
• Background in AI, enterprise technology, infrastructure, or energy.

Details

• Remote-based on the continental US; reports to the VP of Experiential Marketing.
• Travel frequently, including internationally; early mornings, evenings, and weekends during event cycles.
• Compensation: $114,640 – $143,300 USD base for Tier 2 metro areas (Tier 1 and Tier 3 ranges also posted); equity and subsidized benefits offered.