Senior Executive Operations

Overview

Supervise outbound warehouse operations within a contract logistics setup, ensuring on-time, in-full delivery to B2B customers.

What you'll do

• Supervise order fulfillment including picking, packing, staging, and dispatch
• Ensure OTIF (On Time in Full) delivery performance for customer orders
• Validate shipping documentation and compliance with client requirements
• Coordinate with transporters for vehicle placement and dispatch planning
• Ensure optimal utilization of vehicles and adherence to dispatch schedules
• Maintain high inventory accuracy using WMS
• Conduct cycle counts and support periodic stock audits
• Analyse discrepancies and implement corrective actions
• Lead, coach, and develop warehouse associates and operators
• Drive performance through daily huddles and KPI tracking
• Ensure manpower planning and shift management
• Act as a point of contact for internal stakeholders and customer queries
• Ensure service delivery as per SLAs agreed with B2B clients
• Collaborate with cross-functional teams (transport, planning, CX)
• Ensure compliance with Maersk safety standards and global best practices
• Drive Lean initiatives and continuous improvement projects
• Promote a culture of safety, quality, and operational excellence

What you'll need

• Graduate in any discipline
• 3+ years of experience in warehouse/contract logistics operations
• Hands-on experience in B2B outbound warehouse operations
• Familiarity with WMS/ERP systems
• Strong leadership, communication, and stakeholder management skills
• Willingness to work in shifts in a fast-paced environment

Nice to have

• Supply Chain/Logistics background
• Inbound warehouse exposure
• SAP experience
• Experience in the Apparel industry

Details

• Location: Narsapura, Bengaluru
• Shift-based working