Senior Facilities Executive

Overview

Senior Facilities Executive – Soft Services at Deloitte Towers, Hyderabad, responsible for comprehensive management of all facility services for the client, with a focus on continuous improvement, KPI and SLA achievement, and leading onsite shift supervisors.

What you'll do

• Own the day-to-day administration, including generating reports of the stocks tracker.
• Assist the AFM and Campus Manager in managing all IFM soft services, administrative functions, housekeeping services and facility services, and any other administrative functions as deemed by Deloitte.
• Develop and implement procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM.
• Ensure an adequate supply of consumables, materials and services for the proper operation of services, and enter into supply and service contracts as approved by the client.
• Maintain appropriate stock levels of all consumables and escalate in time to achieve stock availability.
• Process vendor invoices aligned with Deloitte finance process and carry out statutory compliance checks of all vendor invoices.
• Routinely inspect all services to ensure performance measures are being maintained.
• Set stretch targets for self and the team to achieve maximum team performance.
• Contribute to the weekly FM meeting minutes and the monthly management report to Deloitte and other reports as required.
• Participate in emergency evacuation procedures including crisis management and business continuity.
• Manage all health and safety issues and actively participate in health and safety reviews.

What you'll need

• Experience in facilities management is required.
• Strong customer service focus.
• Excellent people skills and ability to interact with a wide range of client staff and demands.
• Knowledge of occupational safety requirements.
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with client reporting and preparation of reports.
• Graduate in any discipline.
• 3 – 5 years experience in facilities management.
• Proven ability to function effectively as part of a team.
• Proven ability to initiate and follow through with improvement initiatives.

Nice to have

• Demonstrated experience with continuous improvement initiatives.
• Tertiary qualifications in hotel management / building management and/or business.

Details

• Location: On-site, Deloitte Towers, Meenakshi, Tech-park, Hyderabad, TS.
• Reports to Assistant Facilities Manager – Soft Services; direct reports are onsite shift supervisors (soft services).
• Scheduled weekly hours: 48.