Associate Benefits

Overview

Associate Benefits role supporting day-to-day operations of employee benefits programs for the JAPAC and ELMAC regions, including vendor and broker coordination, governance and compliance, and benefits projects.

What you'll do

• Support day-to-day operational activities associated with employee benefits programs, which may include medical, insurance, retirement, leave, wellness and other benefits and perquisites for JAPAC and ELMAC regions.
• Support annual benefit renewals, enrollment activities and implementation of approved benefit changes.
• Maintain benefits program information, process documentation, calendars and operational records.
• Track benefits activities and follow up with internal stakeholders and vendors to ensure timely completion.
• Identify operational issues and escalate complex or higher-risk matters to senior Benefits team members.
• Support testing and validation associated with benefit program or system changes.
• Review, validate and assist in processing benefits invoices.
• Coordinate routine activities with benefits vendors and brokers.
• Track vendor requests, deliverables, issues and action items.
• Support preparation for vendor meetings and maintain meeting documentation and follow-up actions.
• Assist with vendor implementation, renewal and transition activities.
• Escalate vendor service issues when appropriate.
• Perform data checks and reconcile information to identify discrepancies.
• Support benchmarking and market research by gathering and organizing relevant information.
• Assist with preparation of dashboards, presentations and materials for Benefits team and stakeholder discussions.
• Track required compliance activities and associated deadlines.
• Support documentation of processes and controls.
• Maintain required benefits documentation and program records.
• Support benefits governance activities by coordinating information, approvals, and documentation as well as assist with internal and external audit requests.
• Support preparation and distribution of employee benefits communications and educational materials.
• Review program information and employee-facing materials for accuracy.
• Coordinate with HR Operations and vendors to resolve benefits-related operational questions and issues.
• Track recurring employee questions and service issues to identify potential improvements.
• Support enrollment campaigns, benefit launches and employee education activities.
• Support benefits projects by maintaining project plans, trackers, documentation and status updates.
• Participate in process reviews and identify opportunities to simplify or improve operational activities.
• Document standard operating procedures and maintain current process materials.
• Participate in team initiatives and learning opportunities to build benefits and Total Rewards expertise.

What you'll need

• Typically 2+ years of relevant experience in employee benefits, Total Rewards, HR operations, HR, Finance or a related field.
• Strong attention to detail and organizational skills.
• Comfort working with data and spreadsheets.
• Ability to manage multiple tasks, deadlines and recurring processes.
• Effective written and verbal communication skills.
• Ability to collaborate effectively with internal teams and external partners.
• Interest in developing expertise in employee benefits and Total Rewards.

Nice to have

• Experience supporting HR or benefits processes.

Details

• Location: Hyderabad, India.
• Employment type: Full time.