Overview
Senior Functional Consultant on the Workday Success Plans team, delivering post-Go-Live consulting, configuration guidance and feature adoption programs to Workday customers.
What you'll do
- Act as a trusted Workday advisor, assisting customers with how-to questions, configuration and feature demonstrations.
- Conduct research to understand customer questions and related Workday concepts.
- Deliver small scope consulting in response to customer requests, providing configuration guidance, demonstrations, considerations, tips and tricks.
- Troubleshoot product configuration to resolve issues or provide optimal configuration to meet customer business requirements.
- Clearly and effectively communicate responses and value to customers.
- Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
- Provide one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
- Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
- Complete and maintain product expertise and Workday Certification(s), and stay familiar with the Workday roadmap.
- Keep up to date with industry practices and engage customers on those topics.
- Help drive the generation of new programs to drive customer feature adoption.
- Deliver other Customer Enablement services, including appointment-based Office Hours, configuration and business requirements reviews, one-on-one configuration designs, and full deployments of Workday features.
What you'll need
- 5+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience.
- 5+ years of experience with Compensation/Advanced Compensation/Human Capital Management product areas.
- 3+ years of Workday Consulting experience or experience as a Workday SME.
- Bachelor's degree or related experience.
- Solid grasp of HR related systems and processes.
- Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features.
- Certified or ability to certify in Workday HCM Products and to effectively deploy the solutions.
- Experience influencing, interacting and collaborating with senior leaders, internally and externally.
- Capable of leading and influencing design meetings toward an effective and collaborative outcome.
- Ability to deliver and get results while managing to a project plan.
- Excellent verbal and written communication skills.
- Strong critical thinking skills to understand complex, technical process issues and facilitate or influence decision making.
- Ability to work on multiple engagements simultaneously.
Nice to have
- Experience with global implementations.
Details
- Location: Pune, India.
- Flex Work: at least 50% of time each quarter in the office or in the field with customers, prospects and partners (depending on role); remote home office roles may also come together in offices for important moments.
- Ability to travel up to 10%.
Read the full description and apply on the company’s own careers page.