Senior HR Business Partner (Asia) – Director, HR Business Partners

Overview

Director-level HR Business Partner in the HR Service Delivery team, providing blended HR operations and tactical advisory support to the core HR Business Partner team and delivering end-to-end core HR support to business leaders, managers and employees in the assigned client group. The role is being built in India and its scope will evolve over time.

What you'll do

• Work hand in hand with the core HR Business Partner team, providing tactical and operational support across the core HR function and employee lifecycle, sharing insights from the ground and executing people priorities for the client group.
• Manage day-to-day HR operations for the client group across regions, including onboarding, transfers, promotions, manager changes, compensation actions, mobility and separations, ensuring accuracy, timely completion and strong governance.
• Track requests through to completion, maintain accurate data in HR systems, and provide reporting, metrics and insights to the core HR Business Partner team and stakeholders.
• Serve as a trusted, hands-on advisor to business leaders, managers and employees on the full range of people matters.
• Support employee relations: handle grievances, conduct and performance concerns, investigations and disciplinary matters fairly and consistently, partnering with Employee Relations, Legal and Compliance and ensuring outcomes are documented and aligned with policy and local labour law.
• Act as a solution provider: probe root causes and recommend practical, balanced solutions that meet business needs and employee wellbeing.
• Respond with agility to changing business priorities, organisational changes and industry developments, adapting people plans and advice accordingly.
• Partner with the business on organisational change, including restructures, team transitions, role changes and workforce planning, with thoughtful change management and clear communication.
• Drive the annual and cyclical talent processes for the client group, including year-end performance evaluations, talent reviews, promotions, compensation and succession planning.
• Use people data and employee feedback to identify trends (e.g., attrition, engagement, ER patterns), anticipate risks and proactively recommend actions.
• Partner with global and regional HR colleagues to localise and land firm-wide people initiatives.
• Represent HR Service Delivery in key forums, bringing forward the team's perspective and operational insights.
• Contribute to building and maturing the HR Service Delivery team in India, helping define processes, ways of working and the evolving scope of support.

What you'll need

• 12 to 14 years' progressive HR experience, with significant time in a hands-on HR Business Partner or HR generalist role supporting senior business leaders.
• Experience working in an HR Service Delivery or HR operating model that supports senior HR Business Partners, working closely and collaboratively alongside them.
• A balanced blend of HR operations and HR advisory experience, with strong process discipline, attention to detail and ownership of execution.
• Deep, practical experience in employee relations, including managing investigations, disciplinary and grievance cases, and sound working knowledge of Indian labour laws and employment practices.
• Proven ability to advise both business leaders and employees, balancing commercial priorities with fairness and employee experience.
• A solution-oriented mindset with strong judgement, able to diagnose issues and recommend pragmatic, well-reasoned options.
• Agility and pace: comfortable responding quickly to shifting business needs, ambiguity and change.
• Comfort working in a newly established, evolving team, with the flexibility and builder mindset to help shape processes and ways of working.
• Strong influencing, communication and stakeholder management skills, with the confidence to challenge constructively.
• Working knowledge of HR systems (e.g., Workday), comfort using data and analytics to inform decisions, and strong Microsoft Office skills.
• Utmost discretion and integrity in handling confidential and sensitive information.

Nice to have

• Experience in change management and organisational design.
• Prior experience supporting Financial Services or a global, matrixed organisation.

Details

• Location: Bengaluru, India.