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Senior HR Business Partner, India

OpenAI
NewPosted today

LOCATION

Mumbai · Hybrid

EXPERIENCE

7+ Years

TYPE

FullTime

SKILLS REQUIRED

Performance ManagementEmployee RelationsStakeholder ManagementWorkforce PlanningSuccession Planning

Job description

Overview

Senior HR Business Partner supporting managers and teams in India, with a primary focus on Go-to-Market functions, and potentially other APAC markets as business needs evolve.

What you'll do

  • Own day-to-day people support across your portfolio, with a primary focus on GTM, acting as a practical point of contact for managers on performance, employee relations, team changes and development.
  • Prioritise issues, agree clear next steps and see them through to resolution as teams scale.
  • Help managers put agreed team structures and workforce plans into practice, clarify roles and address capacity needs as teams grow; coordinate with Finance and Recruiting to support hiring and team changes.
  • Coach managers at all levels, from first-time managers to experienced people managers, on feedback, difficult conversations, team dynamics and accountability.
  • Help managers identify skills and development needs across GTM teams; partner on talent reviews, succession planning, internal mobility and development, with attention to roles essential to customer and business outcomes.
  • Help managers set clear expectations, address underperformance and recognise contributions consistently; partner with Compensation and Sales Compensation specialists on people implications of incentive structures, role changes and rewards decisions.
  • Guide organisational changes and sensitive employee matters across your portfolio, partnering with Employment Legal and Employee Relations specialists, balancing business urgency, local requirements and fair, consistent treatment.
  • Combine workforce data, business context and employee feedback to identify emerging risks, test assumptions, recommend action and track whether interventions improve capability, retention and team effectiveness.
  • Partner with global HRBPs and centres of expertise to evolve performance, engagement and talent programmes, ensuring local needs inform global decisions and local delivery remains practical.

What you'll need

  • Typically 7–10+ years of experience in HR
  • At least five years supporting managers and teams in high-growth, international or complex organisations
  • Experience supporting Sales and other go-to-market functions, with an understanding of enterprise sales cycles, customer-facing roles and the people implications of commercial operating models
  • A record of supporting managers at all levels, resolving day-to-day people issues and owning delivery across a busy portfolio, with the ability to exercise independent judgment, challenge constructively and build trusted relationships
  • Experience supporting teams in India, navigating local business and employment environments, with sound judgment about when to involve specialist partners
  • Practical experience supporting team growth, workforce planning, manager coaching, performance management and talent development, including delivering change through ambiguity
  • Ability to diagnose problems using data and context, make clear recommendations, prioritise effectively, take ownership of complex people issues and stay close to the details through resolution
  • Discretion with sensitive matters, fairness in decision-making and a willingness to listen, adapt and act with conviction

Details

  • Location: Mumbai or Bangalore, India
  • Individual contributor role
  • Hybrid work model: three days in the office per week

Read the full description and apply on the company’s own careers page.

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Senior HR Business Partner, India