Senior Internal Auditor

Overview

Senior Internal Auditor role within Twilio's Internal Audit team, reporting to the Senior Manager of Internal Audit, focused on operational audits, internal controls and SOX financial controls across global functions.

What you'll do

• Plan, execute, and deliver risk-based operational and compliance reviews across global functions.
• Document process flows and testing workpapers with limited supervision.
• Draft high-impact audit reports for stakeholders that go beyond "finding errors" to provide strategic insights and root-cause analysis.
• Track management action plans to ensure sustainable risk mitigation.
• Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
• Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation plans.
• Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.

What you'll need

• 5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments.
• Bachelor degree in Accounting, Finance, Business Administration or a related field.
• Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions.
• Deep understanding of internal control frameworks (COSO, IIA Standards).
• Excellent written and verbal communication skills including report writing and presentation.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.

Nice to have

• CIA, CPA, CA or other relevant professional certification strongly preferred.
• Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard).
• Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.

Details

• Remote role based in Ontario, British Columbia or Alberta, Canada.
• Approximately 5% travel anticipated; company is remote-first, with occasional in-person requests for team gatherings, off-sites or customer meetings.
• Estimated pay range $82,720 - $103,400 plus target bonus percentage of 12.5%.