Senior Lead System Administrator(VMware,Storage & Backup Platform Management,6-10 Years,Bangalore)

Overview

Senior Systems Engineer responsible for administering, supporting and optimizing enterprise virtualisation, storage and backup platforms to ensure high availability, performance, security and operational reliability. Works with VMware vSphere/vSAN, Nutanix AHV, Dell VxRail, Dell enterprise storage and enterprise backup and recovery solutions.

What you'll do

• Administer, support and maintain enterprise virtualisation platforms, including VMware vSphere/vSAN, Nutanix AHV and Dell VxRail.
• Manage and support Dell storage platforms, including PowerScale, PowerStore and Unity.
• Administer enterprise backup and recovery solutions, including IDPA, PowerProtect Data Manager and Rubrik.
• Monitor platform health, performance, availability and capacity to ensure reliable infrastructure operations.
• Perform routine maintenance, capacity planning, system optimization and platform health checks.
• Participate in disaster recovery testing, backup validation and recovery exercises to strengthen business continuity.
• Investigate, troubleshoot and resolve complex Level 2 and Level 3 infrastructure incidents.
• Perform root cause analysis for major incidents and implement corrective and preventive actions.
• Support incident, problem and change management processes in accordance with ITIL practices.
• Participate in on-call rotations and provide out-of-hours support when required.
• Identify recurring operational issues and recommend improvements to platform stability, performance and service delivery.
• Support infrastructure projects involving platform upgrades, migrations, enhancements and technology refreshes.
• Implement infrastructure changes in accordance with approved change management procedures and organizational standards.
• Contribute to automation initiatives, operational reporting and continuous improvement activities.
• Maintain accurate technical documentation, system configurations, operational procedures and support records.
• Collaborate with project teams to ensure infrastructure changes are delivered effectively and with minimal business disruption.
• Partner with internal infrastructure, security, application and operations teams to deliver reliable technology services.
• Work with technology vendors, including Dell, VMware, Nutanix and Rubrik, to troubleshoot and resolve technical issues.
• Coordinate vendor support activities, technical escalations and platform-related problem resolution.
• Share technical knowledge and contribute to best practices across infrastructure operations and service delivery.
• Ensure infrastructure platforms comply with organizational security policies and applicable regulatory requirements.
• Implement and maintain secure configurations, patching, access controls and encryption practices.
• Support vulnerability remediation, security assessments and infrastructure compliance audits.
• Apply relevant security principles and standards, including ISO 27001, NIST and GDPR, as applicable.
• Identify infrastructure risks and contribute to remediation plans that strengthen platform security and resilience.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, Engineering or another relevant STEM discipline, or equivalent practical experience.
• Minimum 6 years of relevant experience in enterprise infrastructure engineering, systems administration, virtualisation, storage, or backup and recovery.
• Hands-on experience supporting enterprise virtualisation platforms such as VMware vSphere/vSAN, Nutanix AHV or Dell VxRail.
• Practical knowledge of enterprise storage solutions, preferably Dell PowerScale, PowerStore and Unity.
• Experience with enterprise backup and recovery platforms such as IDPA, PowerProtect Data Manager or Rubrik.
• Working knowledge of Windows and Linux operating systems.
• Experience troubleshooting complex infrastructure issues and supporting Level 2/Level 3 incidents.
• Understanding of ITIL processes, including incident, problem and change management.
• Knowledge of infrastructure security, patching, access management, encryption and vulnerability remediation.
• Understanding of disaster recovery, backup validation, capacity planning and infrastructure monitoring.
• Strong analytical, troubleshooting, communication, documentation and collaboration skills.
• Ability to work independently, manage competing priorities and collaborate effectively with cross-functional teams.

Nice to have

• VMware VCP or VCAP certification.
• Dell EMC Proven Professional certification.
• Nutanix Certified Professional (NCP) certification.
• Rubrik Certified Engineer certification.
• Experience with hyperconverged infrastructure, enterprise storage optimization and data protection technologies.
• Experience supporting infrastructure migrations, platform upgrades, disaster recovery exercises and technology refresh projects.
• Familiarity with infrastructure automation, scripting, monitoring and operational reporting.
• Experience supporting security audits, vulnerability assessments and compliance remediation.
• Practical knowledge of ISO 27001, NIST security frameworks and GDPR requirements, where applicable.
• Experience working in global, enterprise-scale or matrixed technology environments.

Details

• Location: Bengaluru, Karnataka, India (Northgate, Sy No 2/2 Venkatala Village, Yelahanka Hobli).
• Work mode: Hybrid, with the onsite/offsite ratio determined in partnership with the employee's leader.
• Participation in on-call rotations and out-of-hours support when required.
• All positions in India require a background check, which may include a drug screen.