Staff Engineer - Infrastructure

Overview

Senior engineer in the Infrastructure as a Service (IaaS) organization supporting storage and resiliency, guiding junior engineers and driving operational excellence across storage, backup and resiliency services.

What you'll do

• Install, configure and maintain enterprise storage, backup, replication and recovery platforms across private and public cloud environments
• Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency and decommissioning
• Monitor storage and backup platform health, performance, availability, recoverability and capacity through observability capabilities
• Perform troubleshooting and root cause analysis for storage, backup, replication and recovery incidents
• Implement platform security hardening, retention standards, access controls and compliance requirements
• Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests and service reporting
• Lead disaster recovery, recoverability validation, backup restoration, replication testing and operational readiness activities
• Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives
• Drive improvement plans for backup success, restore performance, data protection coverage and resiliency gaps
• Support 24x7 storage and resiliency operations including capacity, backup operations, restore support and vulnerability remediation
• Oversee incident response, root cause analysis, problem management and service restoration for storage, backup and recovery services
• Mentor junior engineers and foster a culture of continuous learning and technical excellence
• Collaborate with cross-functional teams including compute, network, security, application, disaster recovery and service management teams
• Ensure high availability, scalability, security, recoverability and compliance of storage and resiliency environments
• Develop metrics for capacity, performance, backup success, restore performance, replication health and recoverability compliance

What you'll need

• 6-9 years of experience
• Strong enterprise storage and backup operations experience in large scale environments
• Experience with NetApp, SAN, NAS, object storage, backup platforms, replication and disaster recovery technologies
• Knowledge of backup policies, retention standards, recovery testing, cyber recovery and recoverability objectives
• Scripting and automation experience with PowerShell, Python, Ansible, Terraform or vendor automation tools
• Storage and backup capacity management, performance troubleshooting, vulnerability remediation and technology currency experience
• Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI and firewall concepts
• Logging and monitoring tools such as Splunk, vendor management tools, Prometheus or equivalent
• Experience with virtualization and/or cloud platforms including VMware, Nutanix, AWS or GCP

Details

• Location: Hyderabad, India
• Work mode: Hybrid
• Department: Infrastructure as a Service (IaaS)
• Reports to: Infrastructure as a Service Team