Senior Lead System Administrator(SAP BASIS Admin,6-10 Years,Bangalore)

Overview

Senior Lead System Administrator (SAP Basis) responsible for the performance, availability, security and reliability of enterprise-critical SAP systems across a global environment, supporting finance, order management, inventory, procurement, shipping and engineering.

What you'll do

• Execute SAP infrastructure and architecture roadmaps, ensuring system stability, availability and alignment with enterprise standards.
• Install, configure, patch, maintain and refresh SAP applications and database systems.
• Monitor system performance, analyze resource utilization, perform tuning and capacity management, and proactively identify potential issues.
• Handle service management tickets, troubleshoot system issues, perform health checks and support break/fix activities.
• Partner with data center, network, storage, security and database teams to deliver reliable and secure SAP solutions.
• Support SAP infrastructure design and initiatives involving high availability, disaster recovery and business continuity.
• Identify opportunities to automate routine activities, improve operational efficiency and enhance existing processes.
• Develop and maintain technical specifications, system architecture diagrams, design documents, requirements and test scripts.
• Support SAP Digital Technology (DT) teams during critical system outages, planned maintenance and operational activities.
• Participate in on-call rotations, work in US hours as required, and provide weekend support when necessary.

What you'll need

• 6+ years of experience working in an SAP Basis administration role.
• Strong understanding of IT infrastructure, including networking, servers, storage, databases and application architecture.
• Hands-on experience administering SAP ECC, BW, PI, Solution Manager and SAP HANA systems.
• Knowledge of system architecture, performance monitoring, tuning and capacity management methodologies and tools.
• Experience in scripting using Bash, Python or similar scripting languages.
• Strong analytical, troubleshooting and problem-solving skills.
• Excellent communication and collaboration skills, with the ability to engage stakeholders at different organizational levels, including leadership.
• Ability to work in a global support environment, including US working hours, on-call rotations and occasional weekend support.
• Bachelor's degree typically in Science, Technology, Engineering, Mathematics (STEM) or a related field, along with relevant experience; a master's or advanced degree in a related field may be considered with the applicable relevant experience; candidates without a degree may qualify with equivalent relevant professional experience, subject to company policy and applicable requirements.

Nice to have

• Experience working in a large, complex, global SAP environment.
• Knowledge of SAP technologies, architecture, interfaces and batch processing.
• Experience with Oracle databases, SAP HANA, Linux and cloud environments.
• Familiarity with ITIL frameworks and/or Lean methodologies.
• Experience with SAP S/4HANA, CRM, SNC, SLT, Hybris and SAP Web Dispatcher.
• Knowledge of web technologies, firewalls, proxy servers and Single Sign-On (SSO) frameworks.
• Experience supporting SAP system upgrades, migrations, integrations and infrastructure improvements.
• Ability to lead technical initiatives, manage projects and drive process improvements within a technical domain.

Details

• Location: Bengaluru, Karnataka, India (IN-KA-BENGALURU-NORTHGATE, Yelahanka Hobli).
• Role type: Hybrid, with onsite and offsite work ratio determined in partnership with your leader.
• Work in US hours as required, participate in on-call rotations and provide weekend support when necessary.
• Background check required for all external new hires in India; drug screen applies to Operations positions.